SP314-53N stuck in loop tried everything i can think of

Mj1969
Mj1969 Member Posts: 3 New User
edited October 2023 in 2020 Archives
hi all, I got an acer spin 3 SP314-53N for Christmas and it was running slow so I went in to do a factory reset, however now im stuck in a loop ( comes up with error message stop code critical process died ). Ive been into the fix screens however tried everything even a windows 10 boot usb I have ( yes brought one) however cant boot from it so went into bios to change start up boot process however cant access as the keyboard goes dead when this is loaded, went I  finally got the instillation screen come up again I cant access the next button as keyboard seems offline dead. Im out of ideas and need some help,, PLEASE

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