TravelMate P2 P2410-G2-M NX.VGTAA.006 - Risks in installing Synaptics touchpad driver?

ConsideringAc3r
ConsideringAc3r Member Posts: 23 Troubleshooter
edited November 2023 in 2020 Archives
I've been looking for a new laptop that has Synaptics touchpad drivers, and eventually paying a premium (for me) for an otherwise normal laptop: Acer TravelMate P2 P2410-G2-M NX.VGTAA.006 (https://www.acer.com/ac/en/CA/content/professional-model/NX.VGTAA.006).

I'm am not sure how relevant the hardware is to my problem.

A key factor behind my decision is that the laptop apparently comes with Synaptics (https://www.acer.com/ac/en/US/content/support-product/767?b=1). When I got the laptop, however, there was no Synaptics.  So I would have to install it.

What are the risks of breaking something on my new Windows 10 machine, either permanently or (almost as bad) in a way that takes a lot of time to recover from?  I just noticed that the driver page only allows OS filtering for Windows XP!

AFTERNOTE: I found a drivers page (https://www.acer.com/ac/en/US/content/support-product/7554?b=1) that seems to more appropriately target my laptop.  Since Synaptics is absent, in my mind, the risk of installing from the above site is greater.  It's important enough to me that I'd still want to try it, if I can get a sense of the risk.  Unfortunately, the more appropriate drivers page is incredibly elusive.  I found it by somehow wandering to https://community.acer.com/en/discussion/580611/travelmate-p2410-g2-m-user-manual.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,469 Trailblazer
    Hi,
    It's strange that the driver is not available, normally we have HID-compliant mouse with either Elan or Synaptics drivers, the driver mentioned for Windows XP is an old one and it was designed for particularly for the OS, could you please go to Device manager, expand Mice and other pointing devices, go to Details tab and post the snip of Hardware IDs, also expand Human interface devices and post the snip.
    Installing inappropriate drivers may cause problems but if you backup your system and create a recovery USB with Macrium reflect, you could try that driver, in case anything goes wrong, you can always recover your system but my advise is not to rush, Acer must have done it for a reason, so if you tell us why do you want to install the driver, what type of issue you are trying to solve by installing the driver?

  • ConsideringAc3r
    ConsideringAc3r Member Posts: 23 Troubleshooter
    I can't seem to find a way to edit the originally posted question, so please allow me to rephrase that last paragraph.

    AFTERNOTE: I found a drivers page (https://www.acer.com/ac/en/US/content/support-product/7554?b=1) that seems to more appropriately target my laptop.  Since Synaptics is absent in this support page, in my mind, the risk of installing from the 2nd site above is greater.  It's important enough to me that I'd still want to try it, if I can get a sense of the risk.  Unfortunately, the more appropriate drivers page is incredibly elusive.  I found it by somehow wandering to https://community.acer.com/en/discussion/580611/travelmate-p2410-g2-m-user-manual.

  • ConsideringAc3r
    ConsideringAc3r Member Posts: 23 Troubleshooter
    I can't seem to find a way to edit the originally posted question, so please allow me to rephrase that last paragraph.

    AFTERNOTE: I found a drivers page (https://www.acer.com/ac/en/US/content/support-product/7554?b=1) that seems to more appropriately target my laptop.  Since Synaptics is absent in this support page, in my mind, the risk of installing from the 2nd site above is greater.  It's important enough to me that I'd still want to try it, if I can get a sense of the risk.  Unfortunately, the more appropriate drivers page is incredibly elusive.  I found it by somehow wandering to https://community.acer.com/en/discussion/580611/travelmate-p2410-g2-m-user-manual.

  • ConsideringAc3r
    ConsideringAc3r Member Posts: 23 Troubleshooter
    Sheesh.  I'm really fumbling with the web interface.  I tried twice to re-post the "AFTERNOTE" paragraph because it wasn't showing up, and now it shows twice.  No way to delete it.  Maybe a kind moderator will remove one of them.

    I went into Device Manager and popped open the "HID-compliant mouse" entry.  I was going to post a photo, but the new laptop is undergoing an unusually long upgrade right now, apparently consisting of multiple reboots.  From memory, I believe that the details had the word "ELANT" in them.  There was nothing that looked remotely like Synaptics.  I can post the picture later, if still needed.

    I will read up on recoveries.  I think I made one almost 10 years ago when ye olde Windows 7 laptop was new, and I was setting things up.  At that time, I don't recall having to use 3rd party software to create the recovery, but it may have been a restore point rather than a recovery (actually, it was called a recovery disc back then).

    You asked why I needed Synaptics.  Many apps and environments I use rely on clicking, holding, and dragging a middle mouse.  This is not possible with Windows 10 gestures/tap customization.  I actually spend a lot of time relying on that behaviour quite a bit.

    Carrying a real mouse is not a good solution, as I often don't have space or literally have only my lap.  Plus, if I am ever without the mouse, the laptop becomes dead weight.  For ye olde laptops with two buttons, Synaptics can program the left button to act as middle button.  Left button functionality can be emulated using only the touchpad and Synaptics features ("Tap again and hold to drag" and "Locking Drags").

    OTHER BACKGROUND

    I've spent several months trying to find a way to meet that need, but Synaptics was the only solution I could find. However, it's rare, so I resorted to the broader offerings online. The technical details often don't say whether the touchpad is Synaptics, so I check the vendor support/driver pages. But there are so many variations of models with slight differences in name, model or serial number, which themselves vary over the years. I was looking at the wrong page. The vendor rep isn't able to say whether specific models have Synaptics; they don't hear back from their 3rd party suppliers. (The vendor was clear up front that they don't accept returns unless there is a flaw).

    It's probably just as well. There's no guarantee that further search would have turned up an alternative. Many other criteria also had to be met, e.g., the rare 14" screen, the avoidance of these new 1-piece "clickpads" with clickable corners.  I might have gotten something with more bang for buck if I had known the expensive and mediocre power TravelMate wasn't the right choice, but frankly, my big concern was getting Synaptics, 14", 8+ GB RAM, and i5 generation 8+.  The only laptops in real stores that had Synaptics were quite bad, and I think that the prospects of finding a decent alternative online is dim.
  • brummyfan2
    brummyfan2 ACE Posts: 28,469 Trailblazer
    Hi,
    I can understand your frustration but Windows XP days we have been using either Elantech or Synaptics touchpads, nowadays with Windows 10 we are using HID-compliant mouse supported by either Elan or Synaptics drivers, so if you still insist on middle button feature, you could give this a try and see whether you like it,  TBH, I don't even know how to use it
    Go to Settings, click Devices, click Touchpad in the left pane, click Advanced gesture configuration, you could configure the middle mouse button gesture with drop down arrow.


  • ConsideringAc3r
    ConsideringAc3r Member Posts: 23 Troubleshooter
    Thanks, brummyfan2.  I investigated the Windows 10 customization options before embarking on the lengthy search.  They do not allow emulation of middle button click-hold-drag-release.