Losing AC adapter only in 1 game (Acer Triton 500 - i7 8750H / RTX 2080 MAX-Q)

vorob
vorob Member Posts: 149 Skilled Fixer WiFi Icon
edited November 2023 in 2020 Archives
I faced an extremely strange issue while I was playing Far Cry New Dawn. In ~1 hour of playing, I hear system beep notifying me that the AC adapter was disconnected. My FPS drops, normal thing if I would really disconnect the adapter. I reconnect it to the laptop but nothing happens. And only reconnecting adapter to outlet solves the issue and I can continue playing for hours. Nothing strange is noticed on devices. The laptop is not overheated. The adapter is not overheated. Moreover, Far Cry ND is not the toughest thing I play, for example, Battlefield V is much more stressful game both for CPU and GPU and I usually play ~4 hours in a row, nothing happens. Control was a beast for GPU with RTX ON, no issues. Ashes of Singularity is a CPU killer, nothing happened. So far such a strange thing happens only while I play FCND and it happens with a 100% chance.

Answers

  • This is likely to be the case when the motherboard is using battery power, even when the power adapter is plugged in, when the adapter cannot provide more performance. Try disabling batteryboost and also set the battery for high performance.
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  • vorob
    vorob Member Posts: 149 Skilled Fixer WiFi Icon
    What is batteryboost?

  • Check here my friend:
    Resultado de imagem para battery boost nvidia
    Resultado de imagem para battery boost nvidia
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • vorob
    vorob Member Posts: 149 Skilled Fixer WiFi Icon
    Okay, I see. Nvidia battery boost has absolutely nothing to do with hardware and especially with charging process of laptops. 
  • I know that. Now make sure the problem still occurs when you uninstall the ac adapter and battery drivers in the device manager!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • vorob
    vorob Member Posts: 149 Skilled Fixer WiFi Icon
    Well, Far Cry is completed and deleted. I'll check when another game appears with such a strange issue. But still, FC didn't do anything special, no reason for such an issue. 
  • Ok! Post the result here.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)