The Touchpad is not working on my Spin 3 SP314-51-5133

Edward64
Edward64 Member Posts: 4 New User
edited January 2020 in Swift and Spin Series
I have booted my Spin 3 and the touchpad is not responding and the pointer is not showing on the screen. There was a box that showed at the top of the screen with a cross. I have looked at the device manager and the pointing devices appear to be the same and appear to be a mouse pointer. How can I get the touchpad working again and reinstall the driver if there is one?

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,661 Trailblazer
    Hi,
    Could you please post the full model name of the laptop, like SP315-xx, in the meantime, go to BIOS screen, move to Main tab and check whether you have touchpad is in Advanced mode, if it's in Basic mode, switch to Advanced mode.

  • Edward64
    Edward64 Member Posts: 4 New User
    The full model number of my Spin 3 is SP314-51-5133. Thank you
  • Edward64
    Edward64 Member Posts: 4 New User
    Further to brummyfan2 post my BIOS screen does not look like that. My BIOS does not have a Touchpad line.
  • Have you tried simply uninstalling the driver and restarting windows?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • Edward64
    Edward64 Member Posts: 4 New User
    Thank you to everyone who has replied to my question. I have resolved the issue and it was really simple. Thanks again.
  • How did you solve the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TRUMANSH0W
    TRUMANSH0W Member Posts: 1 New User
    Hey Guys, not sure if this was the simple solve that was referenced, but i had same issues, no touchpad settings in bios, reinstalled windows and no luck... then i found the F7 hotkey that manually disables touchpad. Pushed that once and voila. MOTHER%#$&@#! IT WAS THAT EASY!
  • swapna
    swapna Member Posts: 1 New User
    I am also searching internet for the same problem on same model spin314-51 , then i saw the last comment . Finally i solved. Unfortunately i clicked F7 button and disabled touchpad. Now working thanks to @TRUMANSH0W . Realy it was easy
  • T1R9F85
    T1R9F85 Member Posts: 1 New User
    I did the same thing! I was freakikng out lol and then I remembered the button and that it was near the keyboard light button that I recently used and it worked! Thank GOD!
  • JAYCONTACT
    JAYCONTACT Member Posts: 2 New User
    I bought an Acer Aspire 2 months back and the mousepad stopped working unless I saw this post. I was trying in vain since 2 hours including installing a virtual mouse and changing windows settings in ease of access for mouse. But they were too unmanageable. I read this post saying it was too easy. And then I pressed F7 yeaa Fdamnnn7  and the mouse worked like a charm just like old timess....... 
  • JAYCONTACT
    JAYCONTACT Member Posts: 2 New User
    I never kind of connect to any community but I wanted to thank this one especially. I was about take my laptop to the service centre tomorrow.... but No Need now....
  • exxxtreme
    exxxtreme Member Posts: 2 New User
    Hi,
    I have and issue with my touchpad. Pointer is visible and movable. But there is reaction on tap/touch. USB mouse working fine.
    Tried uninstall/install drivers with no result.
    And tried Fn+F7 combination - is swithing ON/OFF.
    Any other suggestion?
  • exxxtreme
    exxxtreme Member Posts: 2 New User
    Update.
    I have tried several hours to do different software things. No succes.
    Finaly I have carried this laptop to the other place. I havent switched it off. It was 
    only unplugged and run few minutes in batteries. And guess what ?.
    Suddenly touchpad started to work perfectly. 
    No I dont think it has something to do with unpluggin.
    Mayby it was some mechanical problem wich dissapered when I streched
    casing during carrying.
    FYI...
  • @exxxtreme what is the exact model? example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)