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how do i find the keybored lighting options -helios 300

Member Posts: 3 New User
edited November 2023 in 2020 Archives
hello, i have the newest model of the acer predator helios 300. when i open the predator sense app there is no lighting tab for my keyboard. How do I fix this so I can change the keyboard lighting? 

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Answers

  • Member Posts: 80 Fixer WiFi Icon
    Which model do you have? 

    Helios 300s (2019) come in a few different flavors. For instance, mine has only blue lighting, which I can only increase and decrease in strength through the use of the "F9" & "F10" keys. My model has no option in the Predator app to change anything.
  • ACE Posts: 35,598 Trailblazer
    Good evening Manghammer !

    What EXACT model of your laptop?
    Refers to RGB color swapping?
    If so, not all devices have this function.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Member Posts: 3 New User
    predator ph315-52
  • ACE Posts: 35,598 Trailblazer
    This is the series and not the exact model.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Member Posts: 3 New User
    I beleive it is N18I2

  • Member Posts: 80 Fixer WiFi Icon
    edited January 2020
    I think all the model suffixes are 4 characters. For instance mine is PH315-52-78VL ...which is the blue light special edition. Man I hate RGB, lol.


    Although, now that I write that, I can't find my model on the Acer Website, lol, so what do I know hahaha. Come on Acer, get your web store up to date. 

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