Is there any international warranty from amazon - helios 500
Joseph0108
Member Posts: 5 New User
Hi guy,
Please advise me if I purchase helios 500 from amazon which deliver to Singapore. Is there a international warranty?
How long is the warranty period?
Please advise me if I purchase helios 500 from amazon which deliver to Singapore. Is there a international warranty?
How long is the warranty period?
0
Answers
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There is 1 year international warranty, but it is not valid in the country you are resident in. For example, if you are on a holiday in lets say France and the laptop broke, you would be able to send it for warranty repair.Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0 -
It's called itw International travellers warranty only valid while traveling or holiday as it was said for ex in the UK there's only 1 year itw for all predators unless u purchase extended
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
Hi ven98,
Will international warranty be valid in ho chi minh.
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Hi all,
Can I buy a local warranty in Singapore?0 -
Joseph0108 said:Hi all,
Can I buy a local warranty in Singapore?Trying to do my best here - Your happy Predator owner!
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It too expansive helios 500 selling at SGD25000
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Joseph0108 thats one of the main reasons that 90% of the times you import from the US they will consider it illegally because youre evading customs and tax from your own country and even if its valid you would have to send it back to the US if something happens at your own expense if i were you i wouldnt chance it but its your choice i pais £1100 for my H300 in the UK if i wanted i could had imported it (illegally) from the US much cheaper but whats the point in doing that if you have any issues you will end up by spending even more than u paid for it or not having warranty at all anyway its your money your decision i just left my opinion to all those who think getting from the US will be cheaper (it will if you dont care about warranty at all)
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/1 -
Hi xapim,
Even amazon sg will charge me import tax, the main reason is that our local agent is Mark up very high with a old specification.0 -
Joseph0108 well it happens in all countries even a Predator 17x here still costs over £2000 and its one of the first models but still a proper beast so yeah i would check properly with amazon and with acer support themselves about how your warranty is going to work when you buy it
and also you should be able to buy extended warranty if you wish so
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0