Predator Helios 300 PH315-52

gamascal
gamascal Member Posts: 2 New User
edited November 2023 in 2019 Archives
I bought a new Predator Helios 300 PH315-52 recently.  I have a Bluetooth Bose soundlink speaker which I am trying to use to look at movies and listen to music. Both devices are reporting that they are seeing each other but I am not getting any sound from the speaker. Can anyone help?

Best Answer

  • gamascal
    gamascal Member Posts: 2 New User
    Answer ✓
    Hi there everyone! I found the answer, or a technician found it for me. If any speaker is connected to the laptop just click the speaker icon at the bottom right of the screen and a list of all the outputs connected. Just select your speaker and you are good to go!

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    gamascal have you tried any other bluetooth devices or that device in another laptop to see if its working fine also bare in mind that probably your bluetooth adapter its the same and shared with the wifi adapter (sometimes it might create some incompatibilities its shouldnt but on windows everything is possible :) ) i would also check any available property settings for power saving enabled or similar and also check windows audio and bluetooth properties to see if you can change any option or have any new available to solve your issue not sure if windows will assume automatically the audio on an external device or if you have to set it up manually


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • gamascal
    gamascal Member Posts: 2 New User
    Answer ✓
    Hi there everyone! I found the answer, or a technician found it for me. If any speaker is connected to the laptop just click the speaker icon at the bottom right of the screen and a list of all the outputs connected. Just select your speaker and you are good to go!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    gamascal said:
    Hi there everyone! I found the answer, or a technician found it for me. If any speaker is connected to the laptop just click the speaker icon at the bottom right of the screen and a list of all the outputs connected. Just select your speaker and you are good to go!
    Thats exactly what i had suggested above u had to set it up (select it) manually :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/