ACER swift SF314 54 Driver power state failure

jeremychape
jeremychape Member Posts: 3 New User
edited November 2023 in 2019 Archives
I bought an ACER swift SF314 54 and get the blue screen with message driver_power_state_failure very often, sometimes multiple times a day, even without running any program. It is not in power saving mode so that is not the problem. Anyone with a solution?

Answers

  • Tom2019
    Tom2019 Member Posts: 227 Practitioner WiFi Icon
    Hi @jeremychape
    1. Navigate to Control Panel, Hardware and Sound and Device Manager.
    2. Select your Network adapter and/or Display adapter.
    3. Right click, select ‘Update Driver Software and Search automatically…’.
    4. Reboot your computer and retest.
    or
    1. Navigate to Control Panel, Hardware and Sound and Power Options.
    2. Select ‘Change power settings’ next to the active power plan.
    3. Select ‘Change advanced power settings’ text link.
    4. Select ‘Change settings that are currently unavailable’.
    5. Find Graphics Settings or PCI Express and Link State Power Management and set to Maximum performance, depending on what computer you have.
    6. Find Wireless Adapter Settings and set to Maximum performance.
    7. Reboot your computer and retest.
    8. update the display drivers 

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  • jeremychape
    jeremychape Member Posts: 3 New User
    I tried the upper solution so I will see if it worked. In the power settings, I don't have the option Change settings that are currently unavailable (while using administrator account).
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    What is the version of the operating system? Have you tried updating the drivers on the intel website?
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  • jeremychape
    jeremychape Member Posts: 3 New User
    Updating the drivers on the intel website seemed to help (till now) but now a got another error (I already got a few times before): VIDEO_DXGKRNL_FATAL_ERROR
    Anyone who knows how to resolve this?

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