Warranty registration help

I have thousands of times tried to register my laptop for warranty and your site keeps stating that My serial number isn't valid...
I've checked over and over I'm not typing it wrong.. I'm within the warranty activation period.. it's literally brand new.. I got it around Xmas time, it never worked properly from the get go (from the first day) and now suddenly just won't even turn on... I've treated it like silk.. i.e. Whatever is wrong with it, it came like that!
i have my proof of purchase etc..
The semester started today! I need this fixed yesterday you know? Ive been to the store but they can't fix it they keep telling me to contact acer and acer keep putting me through to this live chat thing who will then turn around and say 'oh sorry no actually we can't help you you have to just post it here and wait..' And that's how I got this link! I have a thousand screenshots proving I've been constantly stuffed around and sent in circles. Told one thing by acer told another thing two seconds later.. This is ridiculous!!!
I didnt even know warranties required registration.. Otherwise I would have done this the moment I got it! Probably wouldn't have worked then either.... But yeah someone help me. Please I beg of you.. someone, anyone help me... Please...
I live on $60 a fortnight after I pay all of my bills, that's $30 a week to pay for everything else.. It's so hard.. I'm so tired.. I can't believe I just wasted five hours AGAIN Trying to activate this stupid warranty. I will forever be paying off a high interest rate personal loan I can't afford for a laptop that doesn't even turn on.. if someone doesn't help me If I keep going in circles I'm going to go insane.. please help me, someone... anyone... anything... I'm going crazy here.. I literally only got out of hospital thismorning for trying to kill myself... I'm not even kidding you... This is just one more thing to add to the list of reasons not to live.

[Topic moved to relevant forum – Acer-Dan]

Accepted answers

Sharanji

kweenyayy

Please contact Acer Support in your region for assistance to register your Acer Product.
Register Acer Product : https://www.acer.com/ac/en/PH/content/register-product
Acer Philippines :  https://www.acer.com/ac/en/PH/content/service-contact
Acer worldwide :  http://www.acer.com/worldwide/support/

If you face any issues,  please send me a private to message to Acer-Manny with the serial number of your unit and link sent to your email to finalize the registration. https://community.acer.com/es/messages/add/Acer-Manny

Hit 'Like' if you find the answer helpful!

Click on 'Yes' if the comment answers your question!

All comments

Juan23

here is my experience with the warranty registration. . .

it was like this for almost 10 minutes.

and then at the end of it,

every required image that i uploaded was less than 1mb.

i'm also confused about which field doesn't match.

it's almost 1 month after the purchase and until now i wasn't able to register for the warranty.

Sir_Percival

I found I had similar issues, but was success by signing in through the Acer Product Registration app on the start menu.

LemuelG

Hi can somebody help me I'm having issues with the submitt warranty, it keeps loading then goes like this.

khokho

i have same issue, can anyone fix this. thanks

1.JPG

Manny-Acer_Retired

Hi khokho,

I am sorry to hear you're having issues registering your product, have you tried contacting our local Acer support channels for assistance?

Thanks,
Acer-Manny

Morpheus5

I completed the registration process up until receiving a confirmation email with a link to click to finalize the registration. For over a week now when I try to click the link it says

"Sorry, the system is not available at the moment. Please try again later"

What is going on?

Manny-Acer_Retired

Hi Morpheus5,

Sorry for the inconveniences, can you please send me a private message with the serial number of your unit and link sent to your email to finalize the registration?

Thanks in advance,
Acer-Manny

kweenyayy

I am experiencing the same problem. I've been trying for a few weeks now but is still failing everytime I try. What should I do?

Sharanji

kweenyayy

Please contact Acer Support in your region for assistance to register your Acer Product.
Register Acer Product : https://www.acer.com/ac/en/PH/content/register-product
Acer Philippines :  https://www.acer.com/ac/en/PH/content/service-contact
Acer worldwide :  http://www.acer.com/worldwide/support/

If you face any issues,  please send me a private to message to Acer-Manny with the serial number of your unit and link sent to your email to finalize the registration. https://community.acer.com/es/messages/add/Acer-Manny

Hit 'Like' if you find the answer helpful!

Click on 'Yes' if the comment answers your question!

SheerLuck

I bought a Nitro 5 AN15-52-56VN, about 7 days ago (Dec. 06, 2019) and I also experience the same issue. Please help.

Image: https://us.v-cdn.net/6029997/uploads/editor/80/e7ewbrnzoyaz.png

Manny-Acer_Retired

I am sorry to hear this SheerLuck, please send me a private message with the serial number and email address you're trying to register your product.

Thanks,
Acer-Manny

imanewbie12

SheerLuck said:

I bought a Nitro 5 AN15-52-56VN, about 7 days ago (Dec. 06, 2019) and I also experience the same issue. Please help.

i bought Acer Nitro 5 last January 6, 2020. I also have this issue. Please help!

Commodore_1995#

@imanewbie12 send mensage private for @Acer-Manny or @Acer-Karp.

Manny-Acer_Retired

imanewbie12 said:

SheerLuck said:

I bought a Nitro 5 AN15-52-56VN, about 7 days ago (Dec. 06, 2019) and I also experience the same issue. Please help.

i bought Acer Nitro 5 last January 6, 2020. I also have this issue. Please help!

I am sorry to hear this, have you tried contacting the support numbers?

Thanks,
Acer-Manny

gep

i also have the same experience. what to do?

Image: https://us.v-cdn.net/6029997/uploads/editor/1o/b5z8m2tslppu.png

Manny-Acer_Retired

gep said:

i also have the same experience. what to do?

I am very sorry to hear this, have you contacted the support lines?
Please check your PM for more information.

Thanks,
Acer-Manny

Manny-Acer_Retired

Hello all,

We are very sorry to see that you're experiencing this error when trying to register your Acer products. Please make sure of contacting our support channels or numbers listed in the image error below: