Upgrade RAM to 2x16go Failure - Predator Helios 300 G3-572 - 54p8 -

tillouis
tillouis Member Posts: 7 New User
edited November 2023 in 2019 Archives
Hello ! 

I wanted to upgrade my Ram from my actual 2x8go ram to a Crucial Ballistix 2x16go Ram 2666MHZ (this one https://www.amazon.fr/gp/product/B06XRBS4Y5/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)
and when I install the 2x16go ram my computer get a blue screen after 5 to 15 min.. With some several error message (Memory management, kernel failure, etc.) every time I restart. Sometimes it crash directly.. 
I am completely lost if my version of Predator support 2666 mhz.. because I actually have a 8go 2666mhz loaded (the original one) and a 2400 ballistix 8go one. 
(See the cpu-z screenshot : 

Do you have an idea why ? And a solution ? 

Thank you for your help !!

Specs of the computer :
https://www.driverscloud.com/fr/configuration/61018676-1/resume

Predator Helios 300 G3-572 - 54p8 -  

I never did a BIOS update, just change my m.2 SSD and put a ram more. 


[Post edited to remove inappropriate or personal content -Acer-Harvey]

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