Aspire E5-576 screen goes red pixelated and then computer shuts down

MomOfTwins
MomOfTwins Member Posts: 1 New User
edited August 2023 in 2019 Archives
Help please!  I have an Aspire E5-576 that is running on Windows 10. I’ve been starting to have an issue while using the computer that the screen goes red pixelated and the the computer shuts down. No specific times that it does it, completely sporadic. Can anyone give me any ideas why it’s doing this or how to fix it?? TIA

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    be sure the bottom of the laptop is free to intake air, if so and it still shutdown, probably is an issue on the graphic card.
    i suggest you to contact the Acer support service by phone (if you are still under warranty) or take your laptop to a computer repair shop.
    I'm not an Acer employee.