Slow New SSD, Please Help!! Aspire R5-571TG

clerbird321
clerbird321 Member Posts: 36 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
Hi all. So I just replaced my old M.2 SATA SSD, an SK Hynix HFS256G39TND-N210A 256GB, to a new M.2 SATA SSD, a Samsung 860 Evo 1TB. My games ran perfectly before, but now, it's awful. Half of them are unplayable, especially Skyrim SE, Minecraft Windows 10 (Java Edition runs fine) and Assassin's Creed 3 are the ones that BARELY run so far. Completely unplayable. The Sims 4 runs pretty good though. I don't know what to do. Please help. Here's my specs from Steam.

Computer Information:
Manufacturer: Acer
Model: Aspire R5-571TG
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
CPU Family: 0x6
CPU Model: 0x8e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2904 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce 940MX
DirectX Driver Name: d3d10warp.dll
Driver Version: 26.21.14.4141
DirectX Driver Version: 10.0.18362.356
Driver Date: 11 20 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
DirectX Card: Microsoft Basic Render Driver
VendorID: 0x1414
DeviceID: 0x8c
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (2- Realtek High Defin

Memory:
RAM: 12156 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 953223 Mb
Largest Free Hard Disk Block: 759365 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Best Answer

  • Gawain
    Gawain Member Posts: 373 Seasoned Practitioner WiFi Icon
    edited December 2019 Answer ✓
    your read/writes are fine for an m.2 sata, so the actual drive doesn't look like it has an issue.  I take it the computer came back with everything (all programmes etc) pretty much as they were before?  If so, looks like they just copied one drive to another and if it now has huge performance issues, basically it didn't go so well.  If it was me, i'd be back to the folks who did it, 'cause they didn't do it very well. (actually, if it was me, i'd take a backup, wipe the lot by loading it from a fresh .iso from MS, do any updates required then reinstall any additional software, which would take time and copious cups of tea to complete!).

Answers

  • Gawain
    Gawain Member Posts: 373 Seasoned Practitioner WiFi Icon
    have you run a speed test on the new drive (there's lots of free software about to check the speed), also going from old to new, was software used or is this a completely fresh install of 10 (and everything else)?
  • clerbird321
    clerbird321 Member Posts: 36 Enthusiast WiFi Icon
    @Gawain here are a couple speed tests. and as for a fresh install, i would assume so, as Best Buy Geek Squad did it for me.
  • Gawain
    Gawain Member Posts: 373 Seasoned Practitioner WiFi Icon
    edited December 2019 Answer ✓
    your read/writes are fine for an m.2 sata, so the actual drive doesn't look like it has an issue.  I take it the computer came back with everything (all programmes etc) pretty much as they were before?  If so, looks like they just copied one drive to another and if it now has huge performance issues, basically it didn't go so well.  If it was me, i'd be back to the folks who did it, 'cause they didn't do it very well. (actually, if it was me, i'd take a backup, wipe the lot by loading it from a fresh .iso from MS, do any updates required then reinstall any additional software, which would take time and copious cups of tea to complete!).