MSI Afterburner doesn't work properly Helios 300 - G3-571

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Answers

  • xapim
    xapim ACE Posts: 7,240 Pathfinder
    edited November 2019
    JackE nope lol so i said it was working fine on 1809 and under and as the OP said it was working on 1909 i assumed they might had corrected the issues from 1903 but @sri369 also mentioned that it still crashes on both (1903/1909) so the only thing im sure of is that it works fine on 1809 :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • sri369
    sri369 ACE Posts: 2,886 Pathfinder
    edited November 2019
    xapim said:
    JackE nope lol so i said it was working fine on 1809 and under and as the OP said it was working on 1909 i assumed they might had corrected the issues from 1903 but @sri369 also mentioned that it still crashes on both (1903/1909) so the only thing im sure of is that it works fine on 1809 :)
    MSI confirmed working on 1803 and 1809.
    MSI crashes mid games on 1903... by working, i mean it allows to set the graph and all, but crashes under load.
    1909... I am yet to get to 1909, but that's a long way away.
    -----
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    ACCEPT - if helped resolve
  • xapim
    xapim ACE Posts: 7,240 Pathfinder
    edited November 2019
    Yup as i said its a question of someone (who has it) testing it on 1909 properly and report back :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    MSI forum is retarded. Can't get it to work, it keeps redirecting to profile page. Tried through the phone too, it just doesn't let me to login, except when it redirects to my profile. Thank you guys anyway for trying to help me.
  • xapim
    xapim ACE Posts: 7,240 Pathfinder
    diablo_bih said:
    MSI forum is retarded. Can't get it to work, it keeps redirecting to profile page. Tried through the phone too, it just doesn't let me to login, except when it redirects to my profile. Thank you guys anyway for trying to help me.
    youre welcome i hope somehow you end up finding a way to work around this issue and when that happens keep us posted :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    Okay, so they sent me to guru3d forum now, they don't discuss other brands there :S It's going to be long road for me to get answers hahah
  • sri369
    sri369 ACE Posts: 2,886 Pathfinder
    diablo_bih said:
    Okay, so they sent me to guru3d forum now, they don't discuss other brands there :S It's going to be long road for me to get answers hahah
    If you are on 1909, you won't need MSI at all. I upgraded 2 days ago from 1903 ro 1909 and temps are on par with MSI on and MSI off - barely any difference. Only thing I use for undervolting is Throttlestop and this is for CPU only.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    sri369 said:
    diablo_bih said:
    Okay, so they sent me to guru3d forum now, they don't discuss other brands there :S It's going to be long road for me to get answers hahah
    If you are on 1909, you won't need MSI at all. I upgraded 2 days ago from 1903 ro 1909 and temps are on par with MSI on and MSI off - barely any difference. Only thing I use for undervolting is Throttlestop and this is for CPU only.
    Yeah, but I want to undervolt my graphic card too. Do I need TS to be opened always, or it can work with it closed ?
  • sri369
    sri369 ACE Posts: 2,886 Pathfinder
    diablo_bih said:
    sri369 said:
    diablo_bih said:
    Okay, so they sent me to guru3d forum now, they don't discuss other brands there :S It's going to be long road for me to get answers hahah
    If you are on 1909, you won't need MSI at all. I upgraded 2 days ago from 1903 ro 1909 and temps are on par with MSI on and MSI off - barely any difference. Only thing I use for undervolting is Throttlestop and this is for CPU only.
    Yeah, but I want to undervolt my graphic card too. Do I need TS to be opened always, or it can work with it closed ?
    TS has to be open (can be minimized to tray). GPU need not be undervolted... you could run the tests with and without MSI - you won't see any noticeable difference in performance or temperature - in windows 1909.
    Infact, in windows 1903, undervolting GPU only caused windows to crash mid gaming.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    Answer ✓
    Okay, so got my answer from multiple people. Sometimes it works, sometimes it doesn't. There is limitation for laptops in MSI Afterburner for overclocking or undervolting.
  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    >>>Sometimes it works, sometimes it doesn't.>>>

    Sounds like a solid answer to me.   =)   Jack E/NJ

    Jack E/NJ

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