acer aspire E5-576G slow wifi

Sopheisty
Sopheisty Member Posts: 2 New User
edited August 2023 in 2019 Archives
I purchased a new acer aspire E5-576G from Amazon in September. I've only recently started using it and noticed that it's WiFi is really slow, doesn't really get past 1.3mb/s. I've updated drivers and tried adjusting settings. Even when I plug it in with ethernet cable it still remains the same. But when I do a speed test, it shows what I would expect it to have which is 20mb/s. Any help would be appreciated, thanks. 

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Download speeds should be about 20Mb/s according to your speed test. Upload speeds about 10 to 20 times slower 1-2Mb/s. If uploads are 1.3Mb/s, seems about right to me. Jack E/NJ

    Jack E/NJ

  • Sopheisty
    Sopheisty Member Posts: 2 New User
    Sorry, the download speed is slow, its 1.3mb/s.
  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    If the speedtest website server indicates a 20Mb/s download speed, then both your wifi and ethernet adapters seem to be working properly. The  lower download speeds you are seeing from other website servers are due to their server limitations themselves, not your network adapters. Jack E/NJ

    Jack E/NJ