My Predator Helios 300 PH317-53 just started stuttering/spiking like crazy?

fishawa
fishawa Member Posts: 20

Tinkerer

edited November 2023 in 2019 Archives
RTX 2060 - 256GB SSD - 1TB HDD - i7-9750H - 16GB RAM.
I've had this laptop for 2 weeks now, the first week it ran everything smoothly even with battlefield V and rainbow six, it ran it well. But then after a week, everything just started to stutter. Even with Fortnite it stutters. Does anyone know what might have happened and how to fix this?

Answers

  • fishawa
    fishawa Member Posts: 20

    Tinkerer

    Update: Just ran PUBG, after 10 minutes my whole laptop crashed, turnt off.
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Have you updated your NVidia driver by any chance?
    Trying to do my best here - Your happy Predator owner =)!
  • fishawa
    fishawa Member Posts: 20

    Tinkerer

    XdxD said:
    Have you updated your NVidia driver by any chance?
    It was lagging before I even updated it. 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Can you try clean installing your current NVidia driver using DDU and reinstalling the one from Acer Site?
    Trying to do my best here - Your happy Predator owner =)!
  • fishawa
    fishawa Member Posts: 20

    Tinkerer

    XdxD said:
    Can you try clean installing your current NVidia driver using DDU and reinstalling the one from Acer Site?
    I'm sorry, I don't exactly know how to do this. Been a macbook user for 5 years, how would you do this?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited November 2019
    Follow this after downloading your NVidia driver from here. After doing them, just run the NVidia driver that you downloaded from the support site.
    Trying to do my best here - Your happy Predator owner =)!