why wont my aspire R3 reset

AJY
AJY Member Posts: 1 New User
edited August 2023 in 2019 Archives
I have 2 but lets focus on one issue at a time. the main one wont let me restore and I have forgotten my password to use advance settings becuase it has been sitting in a closet for 2 years but i had a back up, not its malfuntioning as well

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    AJY said:
    I have 2 but lets focus on one issue at a time. the main one wont let me restore and I have forgotten my password to use advance settings becuase it has been sitting in a closet for 2 years but i had a back up, not its malfuntioning as well


    Hi,

    Am sorry to hear this, try doing a reset by following the below steps:

    1. Press and hold the Power key for 5 seconds to power the system off completely.
    2. Turn on the computer and press the Alt and F10 keys at the same time when the Acer logo appears on the screen.
    3. You should see a message that says "Please Wait" and your computer will boot to a blue screen that says "Choose an option."
    4. Select Troubleshoot.
    5. Click Reset this PC.
    6. Pick a recovery option: Keep my files or Remove everything.
    7. Click Next and follow the instructions on the screen.
    Hit Accept if its useful :) 

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