my acer aspire r3 131T doesnt even charge

Abenezer
Abenezer Member Posts: 1 New User
edited November 2023 in 2019 Archives
i tried plugging it in and the light that would normally turn red doesn't even go on. If I wanted to use my laptop then I had to plug it in because when I do it says 0% plugged in not charging and if I plug it out the laptop finishes battery and shuts down. I need some help,urgently

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    edited August 2019
    Hola ¿Has intentado restablecer la batería interna?

    Hi, have you tried resetting the internal battery?
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  • rcordell
    rcordell Member Posts: 2 New User
    I have the same problem. i have tried the battery reset procedure. I have verified voltage to the board from the a/c jack connector.
  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    You might have a bad battery then, are you still in warranty?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.