Helios hinges damaged or not?

aniketjdhv1
aniketjdhv1 Member Posts: 14

Tinkerer

edited November 2023 in 2019 Archives
I received a brand new Helios 300 yesterday but what I notice is the gap between hinges on the left is less and on the right is more. So is it a problem or should I replace? The seller is ready to refund. Help

Answers

  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    Guys help before the seller change his mind. Experts it's urgent, waiting for your reply.
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    For my 2017 model, left hinge portion is wider than right hinge portion. Are you having any problem while opening the lid? Like you feel like you have to apply some extra force to open it? If yes, get a refund.
    Trying to do my best here - Your happy Predator owner =)!
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    No force is required but I searched online and people recommend replacement also, after first boot I found firefox preinstalled. Does firefox comes preinstalled?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited October 2019
    Yup, it came for me as well. If you go to its About section, it will have the line "Firefox for Acer" or something similar.
    Trying to do my best here - Your happy Predator owner =)!
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    Ok relief about firefox, but what about the hinges and the wire for display visible? Is this common in the new helios 300 2019 model?
    I have posted the images so can you please take closer look and confirm as Acer India is not giving support their care number is not working.
    Also, can you post link for the firefox about section
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Someone with 2019 models may be able to answer your 1st question.
    Regarding your 2nd question, sorry as I use Edge Chromium only. I had clean installed 1903 and found that Firefox in some hidden folder but it is of very old version which I don't want to update anymore.
    Trying to do my best here - Your happy Predator owner =)!
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    Where to find about section link?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited October 2019
    Trying to do my best here - Your happy Predator owner =)!
  • Gamerdok
    Gamerdok Member Posts: 10

    Tinkerer

    Mine looks like this. It looks even
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    Your laptop too have this difference, means slightly more on the left side
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Better get a replacement or refund.
    Trying to do my best here - Your happy Predator owner =)!
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    I mailed Acer and got a reply that it's common. Also, asked a youtuber and he said he too has that. So it seems like it's common
  • aniketjdhv1
    aniketjdhv1 Member Posts: 14

    Tinkerer

    Can anyone suggest some good softwares for various test like stress, display, etc