Acer ASPIRE V3-551-7655 Laptop Monitor Problem

N00btuber12
N00btuber12 Member Posts: 1 New User

Hi, 

I have a problem with my Acer laptop's monitor. THe monitor will frequently glitch, freeze then cut to a white,grey and black lined screen and I will have to restart my laptop... Any assistance?

Answers

  • mrvolcano
    mrvolcano Member Posts: 7 New User

    Hi,

     

    what processor do you have? Ist it intel or AMD?

     

    If intel, try to switch the gpu, to see if you still have problems while using the intel hd or the other one.

     

    If the issue verifies with both gpu, the, it probably comes from the display. The connection between the graphic card and the display is made with a connector. Usually, unplugging it anr replugging it correclty is enough.

     

    This operation needs to disasseble some parts of your laptop, so, you should contact acer customer support if you laptop is under warranty.

This discussion has been closed.