Acer Nitro 5 Amd ryzen 5 Rx Radeon brand new laptop Keeps freezing randomly when playing games

Kap89
Kap89 Member Posts: 2 New User
edited November 2023 in 2019 Archives
I've installed the latest graphic drivers
It happens on all games Can be in first minute or 1 hour in game.
Any help would be welcome cheers

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Open your AMD control center and do this
    First click the Updates tab at the bottom left and make sure your graphics drivers are updated to 19.9.2  or higher and click express upgrade



    Make sure High Performance is selected under Power Plan in Nitrosense when on AC



    After that make sure your games are in listed under switchable gaphics and your games are set on High Performance, you must import your games .exe using the Browse tab in pic below



    Lastly to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. Click the gaming tab then if your game is not there you will need to add your game's .exe by using the ADD button on the right and navigating to your games .exe file, then click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Open your AMD control center and do this
    First click the Updates tab at the bottom left and make sure your graphics drivers are updated to 19.9.2  or higher and click express upgrade



    Make sure High Performance is selected under Power Plan in Nitrosense when on AC



    After that make sure your games are in listed under switchable gaphics and your games are set on High Performance, you must import your games .exe using the Browse tab in pic below



    Lastly to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. Click the gaming tab then if your game is not there you will need to add your game's .exe by using the ADD button on the right and navigating to your games .exe file, then click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Kap89
    Kap89 Member Posts: 2 New User
    So far so good cheers andylb