acer aspire laptop power key automatically power off my laptop

tanishkkushwaha
tanishkkushwaha Member Posts: 5 New User
edited August 2023 in 2019 Archives
acer laptop power key automatically power off my laptop . This problem arise when i am working on it ,suddenly it power off . Tried reinstalling keyboard driver and also tried fresh installation of windows (removed all apps but not files)

Answers

  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    please explain your problem in detail.
    do you mean , when you press the power key , while working, the laptop shuts down.?

    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • tanishkkushwaha
    tanishkkushwaha Member Posts: 5 New User
    No , it just shut down on it own . 
  • tanishkkushwaha
    tanishkkushwaha Member Posts: 5 New User
    one day i am working on my laptop acer aspire  and it shut down on its own  . i tried to turn it on but again shut down automatically . i can turn it on holding(ex f9) some any other key but as soon as i release button (f9) it again shut down  . I tried reinstalling keyboard driver and a fresh installing of win10 (removing apps but not files ) but nothing helped me .
  • tanishkkushwaha
    tanishkkushwaha Member Posts: 5 New User

    Aspire E5-573

    NXMVHSI0445350F9A77600


  • Simranpre
    Simranpre Member Posts: 1 New User
    I am facing the same issue. Have raised ticket to Acer Support. Haven't heard back from them.
  • tanishkkushwaha
    tanishkkushwaha Member Posts: 5 New User
    edited October 2019
    in my case its keyboard fault  .
    Replace inbuild keyboard