Does anyone know how to fix it? helios 300

Toan
Toan Member Posts: 4 New User
edited November 2023 in 2019 Archives
I just bought a predator helios 300 special edition last month. My laptop has a problem and that is default boost device missing or boost failed. can anyone help me resolve this?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2019
    Toan you mean boot device right ? the system drive boot not recognized or the uefi boot is damage try to perform a battery power drain disconnect from AC hold the battery pinhole for 15s let it rest for awhile then boot into bios (F2) reset bios to default settings see if the issue persists if still the same ALT+F10 on boot to access the stock recovery if successful choose the keep my files (if you have anything important you would need to backup) if not just delete everything option this will format everything to stock as the first day you booted it for the first time also have you or windows updated you bios recently ?


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Toan
    Toan Member Posts: 4 New User
    Thanks for help! yeah this is no boostable device and I have not updated bios recently. Can u explain more clearly for me what I should do step by step? 
  • Toan
    Toan Member Posts: 4 New User
    !!!
  • Toan
    Toan Member Posts: 4 New User
    Type your commentthis is default on its bios