Hi,
I just bought a Predator Helios 500 AMD edition of the above model. I'm trying to get some information about the kind of RAM the laptop uses but am unable to get a solid answer, so I hope someone here can help me.
I know the laptop takes DDR4 2400 17-17-17-39-1T RAM. However the BIOS seems to be blocking the RAM from returning it's full specs, namely make and model, on the various programs I've tried running (CPU-Z, HWiNFO64, etc) which are just as important to ordering extra RAM as the other specifications are to me, as I'd like my laptop to have the same kind of RAM all around to minimize problems.
I don't want to mix and match RAM because I understand that non-matching RAM causes conflicts or to a lesser extent, degrades performance. I need 32 GB of RAM for my workflow. However, I am unable to get a full answer as to what kind of RAM this laptop is fitted with, and replacing the other two sticks (or indeed, just wanting to look at them) appears to be more trouble than it's worth since it apparently means I need to somehow remove the entire motherboard from the chassis.
I see Hynix HMA81GS6AFR8N-UH being mentioned in another thread, but am uncertain if this model is in my laptop since the datasheet doesn't mention the timing (1T or 2T).
Kindly advise, thanks.