Amazon Acer Aspire S Slim Laptop -- Pictures have weird white lines/Google Chrome is black

alexchaucer
alexchaucer Member Posts: 2 New User
edited August 2023 in 2019 Archives
I have a new Amazon Acer Aspire S Slim Laptop. I'm trying to get it ready to give to a person in my organization. I deleted a bunch of the Acer installed programs and did Windows update. Now the laptop keeps giving me graphics that have white lines in the them like in an "X" share and when I downloaded Google Chrome it was mostly black with just some white graphics. I then did a full windows reset, and I still have the problem. Please see the photos. Any ideas what to do next?  

Answers

  • alexchaucer
    alexchaucer Member Posts: 2 New User
    Oh the actual Model number is the Aspire A515-54
  • VinuVPMV
    VinuVPMV Member Posts: 44 Devotee WiFi Icon
    @alexchaucer
    try updating graphics driver if it doesnt succeed 
    next step
    restore the windows back to initial state, uninstall updates if nothing works
    next step
    go to nearest service centre.
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    Thanks for your valuable time, Enjoy the Acer family.

    My device : Acer Nitro 5 AN515-43
    My ex-device : Acer Aspire 5 A315-53