HELP! how can i fix my Acer SW1-011

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Answers

  • Maxi259f
    Maxi259f Member Posts: 26

    Tinkerer
    Sorry for the late reply btw none of these work
  • Maxi259f
    Maxi259f Member Posts: 26

    Tinkerer
    UPC:
    888863897315
    Manufacturer’s Part Number:
    SW1-011-18US
  • Maxi259f
    Maxi259f Member Posts: 26

    Tinkerer
    • Display: 10.1" HD LED Touchscreen Display (1280 x 800)
    • Processor: 1.44 GHz Intel® Atom™ x5-Z8350 Quad-Core Processor
    • Memory: 4 GB of DDR3 SDRAM
    • Storage: 32GB eMMC
    • Operating System: Windows 10 Home
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Maxi259f>>>1. I had to because the windows update corrupted my operating system so I used disk part to format.>>>

    OK. Maybe you should explain exactly how you know a Win10 update corrupted your system. What were the symptoms? Jack E/NJ

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    I still think you have not properly installed the platform folder driver! Have you checked that windows 10 1903 fixes the problem?
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  • Channybear94
    Channybear94 Member Posts: 1 New User
    My keyboard and mouse pad isn't working 
  • Leinad30
    Leinad30 Member Posts: 3 New User
    Easwar said:
    Hi Leinad30,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
    The device does not even stay for 30secs, it goes off just like that😭🤦🏾‍♂️
    JackE said:

    This thread is several years old. Please start a new thread by clicking on the ask a question button.

    JackE said:

    This thread is several years old. Please start a new thread by clicking on the ask a question button.

    Easwar said:
    Hi Leinad30,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

    Easwar said:
    Hi Leinad30,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​


  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    As stated in your quotes, you should start your own thread to deal with your issue.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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