Can't play CD/DVDs at all. Driver ISSUES

deweesarbar
deweesarbar Member Posts: 3 New User

I have an Acer Aspire 5516, Windows Vista Basic 64 bit OS.

I've had problems in the past with the CD/DVD driver and have taken it in to Best Buy Geek Squad (where I purchased it). When I've gotten it back it'll work once and then stop working again. I don't know what the deal is. I'd like to see if I just need to download a driver or if I just have a bad driver (I've had it replaced twice).

 

Any suggestions would be great

Thank you!

Answers

  • ssk
    ssk Member Posts: 25 Troubleshooter

    CD drive does not have specific driver .

     

    Please follow the instruction mentioned in the following link to solve the issue.

     

    http://support.microsoft.com/mats/cd_dvd_drive_problems/en

     

    Installing incompatible printer driver or even Itunes can some time corrept CD drive drivers.

     

  • deweesarbar
    deweesarbar Member Posts: 3 New User

    THANK YOU! I will have to try it. I think you're absolutely right, when I installed iTunes that was the first time I started having problems.

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