Acer Predator Helios 300 - PH315-51 - Need help.

NA8SU
NA8SU Member Posts: 2 New User
edited November 2023 in 2019 Archives

Help Please!!! I have two problems:

  1. I bought my Helios 300(PH315-51)(i5/1050ti) and it arrived on 12-08-19, After that I installed all the updates, updated my drivers, removed the bloatwares and installed some softwares and shut it down. Yesterday when I tried to start my laptop, the entire system is starting but there ain't anything on the display. Keyboard backlight is working fine and my mouse is also working (those rgb lights) but there was nothing on the display. Today I tried to start it again in the morning and it started working everything was perfectly fine. I used it for a while and then I shut it off, 2 hours later I tried to start it again and I'm facing the same problems.

  2. The lights on my keyboard only turns on while I'm typing after 30 seconds of inactivity they turns off until I type again.

Sorry for my bad English...

Comments

  • NA8SU
    NA8SU Member Posts: 2 New User
    help please!!!!!!!!!!!!
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    2.Its the feature for reducing the battery consumption(Backlit one)..
    I am facing a problem on my keyboard...Some keys are not working ,tried all the methods, Need to replace it...Any idea about the price of replacement keyboard...