Why is the Bluelight Shield turning off automatically ?helios 300 (PH315-51)
OreoPiee
Member Posts: 3 New User
Dear Acer !
I recently purchased a predator helios 300 (PH315-51) and i am so sad to see that the blue light shield keeps on turning off automatically after few intervals and i have to turn it on always manually !
If you guys fix this issue then it would be a great help for users like me who are trying to protect their eyes from the harmful blue light emitted by those LCD screens !
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Best Answers
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Well, even previous laptop models have the same issue. Only solution is to install Intel's Generic Graphics driver.
Trying to do my best here - Your happy Predator owner !1 -
Red-Sand said:Well the blueshield is just a set level of the blue light reduction.. I can easily adjust Windows night light to be just about the same as blue shield and also have it scheduled to adjust with the time.
It could be that the Windows night light settings are conflicting with blueshield.
I do believe quick access had this feature before Windows added theirs in (1709?)
Trying to do my best here - Your happy Predator owner !0 -
roddy09 said:I think when you gaming the bluelight shield will be turn off automatically. I think it has nothing to do with the GeForce graphic card. I think it depends on the game that you play. Some games might force to close the bluelight option.
I hope it helps.Trying to do my best here - Your happy Predator owner !0
Answers
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@OreoPiee
Acer Bluelight shield is an application that allows users to control how much blue light is used to display an image. This allows users to lower levels of blue light to lessen the negative effects of blue light exposure. You can adjust Acer Bluelight Shield settings using the Acer Quick Access application.
So i would suggest you to check the link below and enter the SNID or the serial number of your laptop and try installing it and check.
https://www.acer.com/ac/en/US/content/drivers
Click on 'Yes' if the comment answers your question!
Click on 'Yes' if the comment answers your question!1 -
Well, even previous laptop models have the same issue. Only solution is to install Intel's Generic Graphics driver.
Trying to do my best here - Your happy Predator owner !1 -
OreoPiee said:Dear Acer !I recently purchased a predator helios 300 (PH315-51) and i am so sad to see that the blue light shield keeps on turning off automatically after few intervals and i have to turn it on always manually !If you guys fix this issue then it would be a great help for users like me who are trying to protect their eyes from the harmful blue light emitted by those LCD screens !
-----Karma...LIKE - if helpful
ACCEPT - if helped resolve1 -
sri369 said:If you are on windows 10, you could try using the night mode on it to help with reduced blue light emission.
Trying to do my best here - Your happy Predator owner !1 -
Jack22 said:@OreoPiee
Acer Bluelight shield is an application that allows users to control how much blue light is used to display an image. This allows users to lower levels of blue light to lessen the negative effects of blue light exposure. You can adjust Acer Bluelight Shield settings using the Acer Quick Access application.
So i would suggest you to check the link below and enter the SNID or the serial number of your laptop and try installing it and check.
https://www.acer.com/ac/en/US/content/drivers
Click on 'Yes' if the comment answers your question!
Trying to do my best here - Your happy Predator owner !1 -
Well the blueshield is just a set level of the blue light reduction.. I can easily adjust Windows night light to be just about the same as blue shield and also have it scheduled to adjust with the time.
It could be that the Windows night light settings are conflicting with blueshield.
I do believe quick access had this feature before Windows added theirs in (1709?)- Hotel Hero1 -
Red-Sand said:Well the blueshield is just a set level of the blue light reduction.. I can easily adjust Windows night light to be just about the same as blue shield and also have it scheduled to adjust with the time.
It could be that the Windows night light settings are conflicting with blueshield.
I do believe quick access had this feature before Windows added theirs in (1709?)
Trying to do my best here - Your happy Predator owner !0 -
I think when you gaming the bluelight shield will be turn off automatically. I think it has nothing to do with the GeForce graphic card. I think it depends on the game that you play. Some games might force to close the bluelight option.
I hope it helps.
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roddy09 said:I think when you gaming the bluelight shield will be turn off automatically. I think it has nothing to do with the GeForce graphic card. I think it depends on the game that you play. Some games might force to close the bluelight option.
I hope it helps.Trying to do my best here - Your happy Predator owner !0 -
Glad to know that !Trying to do my best here - Your happy Predator owner !1
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The problem remains unresolved...
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Sadly yes.
Trying to do my best here - Your happy Predator owner !0 -
Looks like the issue is persistent over different Acer models. I have the same problem with the new Acer Sense app with my very new Acer Spin 5 2022 model. I will try to have the AcerBlueShield on while the Windows Night light is off and see if that changes anything. Tnx for the tip. It annoys me a lot.
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This discussion has been closed.