Touchpad Double-Tap Behaves Differently than Double-Click Aspire E5-576G

Ayberk
Ayberk Member Posts: 11

Tinkerer

edited February 2021 in Aspire Laptops
Hello Everyone,

Double tapping on my Aspire E5-576G with Windows Presicion Driver acts differently than double clicking.
For example, when i double CLICK a Youtube video, it makes it full screen without stopping the video -as expected. Whereas, when i double TAP the video, it stops the video for a second and then contunies normally. 

It is not only in Youtube. I use an audio program called Ableton -maybe some of you know. When i midi editing, i have to create a midi note by double clicking the midi area. Double clicking works properly again, but double tapping works unexpectedly -it's like creating a midi note then making its length shorter.

Thanks in advance

«1

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Did you uninstall the ACER-flavored driver before trying to install the Windows driver? Jack E/NJ

    Jack E/NJ

  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    Thanks for your response. 
    It is already Windows Precision driver by default.
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    >>>Double tapping >>>acts differently than double clicking.>>>

    OK. Differently than what? In other words, what do you think should happen when you double-tap vs double-click gestures? What are you used to? Use this link to help explain the issue if possible so we're sorta on the same wavelength. https://support.microsoft.com/en-us/help/4023466/surface-touchpad-use-and-settings

    Jack E/NJ


    Jack E/NJ

  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    As in the Youtube Video example, when i double click on touchpad it opens fullscreen mode without stopping the video. But when i double tap on touchpad it stops the videos and then opens fullscreen mode. It may look like a small problem, but it makes my workflow slower on my professional programs.

    I think it might has to do with the interval between two taps. Maybe interval of clicking&double-clicking is different than interval between tapping&double-tapping. So, that causes small lag on double tapping.
    I hope i explained what i mean.
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    >>>It may look like a small problem, but it makes my workflow slower on my professional programs. >>>

    Yes, but what are you used? In other words, what other machine & input method (mouse, touchpad, touchscreen, stylus???) are you comparing to your Aspire E5-576G & touchpad input with Windows Presicion Driver that makes your workflow seem slower?   Jack E/NJ


    Jack E/NJ

  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    I'm comparing my laptop touchpad's double-tapping behaviour with my laptop touckpad's double-clicking behaviour. 

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    I still don't understand? How do you know what the difference is supposed to be between double-tapping and double-clicking on the same laptop? Jack E/NJ 

    Jack E/NJ

  • ckenny94
    ckenny94 Member Posts: 6 New User
    I am having the same issue, any luck?
  • JackE
    JackE ACE Posts: 45,081 Trailblazer

    Then maybe you can help explain double-clicking vs double-tapping? Are we perhaps referring to two-finger vs single-finger touchpad behavior. Or something else. Jack E/NJ

    Jack E/NJ

  • ckenny94
    ckenny94 Member Posts: 6 New User
    JackE said:

    Then maybe you can help explain double-clicking vs double-tapping? Are we perhaps referring to two-finger vs single-finger touchpad behavior. Or something else. Jack E/NJ
    Hey! So basically double tapping with a single finger isn't responding the same way as double left-clicking. I use the same software as OP (Ableton Live) and have taken a video here

    https://youtu.be/2nQwXARwBiQ

    The first three pink boxes are added using double left click. The second three are added using single finger double tap.

    The second three boxes end wherever the pointer is at the time of double tapping. This is undesirable in this context. I want single finger double tapping to behave the same way as double left clicking.

    This is how my old Toshiba laptop behaved running the same version of the software (Ableton Live v10.1).

    Disabling "Tap twice and drag to multi-select" in touchpad settings seemed to fix this, but unfortunately that is a function I also need.


  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    My workaround for this is double tapping much more slowly. It slows down the workflow but it works, anyway.
  • ckenny94
    ckenny94 Member Posts: 6 New User
    I am using an Aspire 5 A515-52 by the way
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    >>>I use the same software as OP (Ableton Live)>>>This is how my old Toshiba laptop behaved >>>

    So I gotta ask both of you. What Windows version  were you running this version of Ableton on before? Jack E/NJ

    Jack E/NJ

  • ckenny94
    ckenny94 Member Posts: 6 New User
    Ayberk said:
    My workaround for this is double tapping much more slowly. It slows down the workflow but it works, anyway.
    *****, that sucks, hopefully we can find a better workaround! Just spent a lot of money on a new laptop, don't wanna have to buy an external mouse too!
  • ckenny94
    ckenny94 Member Posts: 6 New User
    JackE said:
    >>>I use the same software as OP (Ableton Live)>>>This is how my old Toshiba laptop behaved >>>

    So I gotta ask both of you. What Windows version  were you running this version of Ableton on before? Jack E/NJ
    Running Windows 10 on both my new Acer and old Toshiba
  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    Windows 10
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Sorry but each new rapid-fire major update of Win10 is almost like an entirely new version of Windows under the old Windows numbering conventions. So which Win10 updates did this software seem to run properly on using a touchpad on the older machines? 1511? 1607? 1703? 1709? 1803? 1809? 1903? Also were the older machines UEFI or BIOS bootstrapped? Many older machines also couldn't be updated much beyond the first Microsoft Win10 suck-em-release and never got past 1511 or 1607. If you look at the touchpad drivers in DeviceManager's HID and Mouse folders you'll probably see they all rely on the same standard 2006 MS drivers. And they're pretty much all the same from two mfr sources, Synaptics & Elan irrespective of the laptop brand. My guess is whatever Win10 version running now on the ACERs is related its touchpad gesture behavior. Accordingly, about the only suggestion I can make is to try to find out if the Ableton package you're running is certified to run on 1903, 1809 or 1803, the only Win10 versions still supported by Microsoft. If not, then about the only possible remedy might be to try to install the package under Win8.1 compatibility mode to see if the gesture response you're looking for is possible. Jack E/NJ

    Jack E/NJ

  • Ayberk
    Ayberk Member Posts: 11

    Tinkerer

    This thread going nowhere
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    The reason for my suggestion is to determine whether or not your Ableton version has been certified to run under 1903, 1809 or 1803. If not, then you can try to run it under Win10's  Win8.1 compatibility mode to see if the touchpad works the way you want. Jack E/NJ

    Jack E/NJ

  • ckenny94
    ckenny94 Member Posts: 6 New User
    JackE said:
    Sorry but each new rapid-fire major update of Win10 is almost like an entirely new version of Windows under the old Windows numbering conventions. So which Win10 updates did this software seem to run properly on using a touchpad on the older machines? 1511? 1607? 1703? 1709? 1803? 1809? 1903? Also were the older machines UEFI or BIOS bootstrapped? Many older machines also couldn't be updated much beyond the first Microsoft Win10 suck-em-release and never got past 1511 or 1607. If you look at the touchpad drivers in DeviceManager's HID and Mouse folders you'll probably see they all rely on the same standard 2006 MS drivers. And they're pretty much all the same from two mfr sources, Synaptics & Elan irrespective of the laptop brand. My guess is whatever Win10 version running now on the ACERs is related its touchpad gesture behavior. Accordingly, about the only suggestion I can make is to try to find out if the Ableton package you're running is certified to run on 1903, 1809 or 1803, the only Win10 versions still supported by Microsoft. If not, then about the only possible remedy might be to try to install the package under Win8.1 compatibility mode to see if the gesture response you're looking for is possible. Jack E/NJ
    Oh jeez! Both of my machines are running Win10 v1803, guess I better get in touch with ableton! Thanks for your help!