Acer Nitro 5 AN515-53 Having GPU Error

Sayobaid
Sayobaid Member Posts: 34 Die Hard WiFi Icon
edited November 2023 in 2019 Archives
Hi My acer nitro is having some GPU error, i have installed all the drivers( couple of times with new windows) nothing seems to work.
HDMI not working as it is using the GPU. What should i do, i have tried all the solutions online. I thing its a hardware issue. Earlier it was showing greenish images then it stopped completely.

Thanks for your question

Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

Click "Like" if my answer was just helpful 

Have a good day!  :)

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    Have you tried resetting the internal battery?
    Some similar issues on other models were resolved by uninstalling the driver through ddu and also resetting the internal battery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Hello! Have you tried reinstalling windows 10 by pressing alt + f10 before the Acer logo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Go to Nvidia and download updated drivers but don't install them yet. download and run DDU to do a clean uninstall
    https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
    Now install the updated drivers and let us know if that works

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Sayobaid
    Sayobaid Member Posts: 34 Die Hard WiFi Icon
    egydiocoelho said:
    Hello! Have you tried reinstalling windows 10 by pressing alt + f10 before the Acer logo?
    I ahve done a fresh install of windows 10 via bootable usb, and then installed the drivers. Still this did not work

    Thanks for your question

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    Click "Like" if my answer was just helpful 

    Have a good day!  :)

  • Sayobaid
    Sayobaid Member Posts: 34 Die Hard WiFi Icon
    andylb said:
    Go to Nvidia and download updated drivers but don't install them yet. download and run DDU to do a clean uninstall
    https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
    Now install the updated drivers and let us know if that works
    I trying doing as per your instructions it still di not work

    Thanks for your question

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    Click "Like" if my answer was just helpful 

    Have a good day!  :)

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    Have you tried resetting the internal battery?
    Some similar issues on other models were resolved by uninstalling the driver through ddu and also resetting the internal battery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sayobaid
    Sayobaid Member Posts: 34 Die Hard WiFi Icon
    egydiocoelho said:
    Have you tried resetting the internal battery?
    Some similar issues on other models were resolved by uninstalling the driver through ddu and also resetting the internal battery.
    Thanks a lot mate, the nVidia control panel is not available in the right click menu after the battery reset,now I have done a fresh install of windows and yet to install all the drivers.
    Will update here on the results.

    Thanks for your question

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    Click "Like" if my answer was just helpful 

    Have a good day!  :)

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Please read this article on error code 43
    https://www.drivereasy.com/knowledge/solved-nvidia-code-43-windows-has-stopped-this-device-because-it-has-reported-problems/

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Sayobaid
    Sayobaid Member Posts: 34 Die Hard WiFi Icon
    egydiocoelho said:
    Have you tried resetting the internal battery?
    Some similar issues on other models were resolved by uninstalling the driver through ddu and also resetting the internal battery.
    It works now, thanks alot mate.

    Thanks for your question

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    Click "Like" if my answer was just helpful 

    Have a good day!  :)

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited July 2019
    Great my friend  =)
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sayobaid
    Sayobaid Member Posts: 34 Die Hard WiFi Icon
    Its still having the same problem, when i connected my external monitor everything became as it was.

    Thanks for your question

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    Click "Like" if my answer was just helpful 

    Have a good day!  :)

Categories