Predator G3-571 Screen flickering issue, 2 weeks out of warranty....

mattf0124
mattf0124 Member Posts: 21 Troubleshooter
edited November 2023 in 2019 Archives
   I've had this issue for a couple weeks, wasn't really bad, just an occasional flicker, often while typing.....its steadily gotten worse, I was going to send it in as it was still under warranty, but I could never get the Acer return email to come through, got the return label, but no instructions or anything like, plus the issue seemed to go away for awhile....well now its back and its getting worse. I'm 99% sure it is NOT the display adapter, as it happens at boot, on the desktop, and in 3D apps.....opening the lid to full extension and closing several times helps, but not as much as it used to, it used to happens maybe 2 short instances a week, now it happens several times everytime I use it, and it happens without it being touched at all.....any suggestions?

Best Answer

  • mattf0124
    mattf0124 Member Posts: 21 Troubleshooter
    Answer ✓
    Thanks SRI, got a good rep from "out of warranty repair", he reviewed my old ticket, told him the new developments, put me on hold for 2 minutes and moved me up the ladder, they are repairing it  under warranty. 

Answers

  • TheFitz
    TheFitz Member Posts: 3 New User
    Could it be windows 10 screen flicker problem coming from display drivers?  I feel like it has something to do with the graphics you have.  Maybe a setting problem?
  • mattf0124
    mattf0124 Member Posts: 21 Troubleshooter
    Everything is up to date for both the Intel GPU and the Nvidia 1060.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019
    Try an acer stock recovery fresh install ALT+F10 on boot


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mattf0124
    mattf0124 Member Posts: 21 Troubleshooter
    Dont think that will help, did prompt me to see if it happened in the bios, and it does, also happens on the post screen....dont think its software.
  • mattf0124
    mattf0124 Member Posts: 21 Troubleshooter
    Its gotten worse, sometimes leaving faint lines across the display that flicker differently when moved, also tried hooking up another display, and all the issues that show up on the laptop also appear on the other display hooked up over HDMI......gonna beg and plead with tech support.....I really dont want to have to replace this right now, especially not being able to recoup much of anything as I wont try and sell a faulty machine to anyone without full disclosure.

  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    @mattf0124

    Matt... two things:
    1. Try getting a Live USB of Linux, boot up via USB and see if this happens on it too.
    2. Backup your documents and try a clean install of windows (and use Acer drivers (disable windows from updating drivers)) and see if this helps.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • mattf0124
    mattf0124 Member Posts: 21 Troubleshooter
    Answer ✓
    Thanks SRI, got a good rep from "out of warranty repair", he reviewed my old ticket, told him the new developments, put me on hold for 2 minutes and moved me up the ladder, they are repairing it  under warranty. 

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