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next@acer 2020

helios 300 fan control

Jhjh6980Jhjh6980 Member Posts: 78 Devotee
in Predator Laptops
Hello

in my new Helios 300 with rtx 2070, the 2 fan is always active on idle but temp are ok
how to stop the 2 fans?

Best Answer

  • egydiocoelhoegydiocoelho Posts: 54,046 Trailblazer
    Accepted Answer
    The colleague @xapim also gave a more complete answer on the other topic! You can not disable the nvidia gpu fan!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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      egydiocoelho Trailblazer
     
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FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 54,046 Trailblazer
    This is normal! In nitro 5 models, the gpu fan also works, even when the gpu is in IDLE! However, could you tell the exact model of your notebook? Example an515-51-75kz!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    tanks for reply it’s the helios 300 ph317-53
    rtx 2060 17 inch 9750h cpu
  • egydiocoelhoegydiocoelho ACE Posts: 54,046 Trailblazer
    Accepted Answer
    The colleague @xapim also gave a more complete answer on the other topic! You can not disable the nvidia gpu fan!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    i have another question: why charging take so long?
    4 hour : 9% to 35%
  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    i try both on and off
  • egydiocoelhoegydiocoelho ACE Posts: 54,046 Trailblazer
    Have you tried resetting the internal battery and checked the power adapter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    edited July 2019
    how to reset internal battery ? i don’t see anything, where is the pin 


  • xapimxapim ACE Posts: 5,228 Pathfinder
    edited July 2019
    Bottom of the laptop it has a battery symbol small hole


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    edited July 2019
    bottom of the laptop don’t have battery symbol, moreover they don’t mention it on the readme paper.
    for charging 87% to 100% windows say 5 hour
    but it’s a very big battery(~255000 mWh) conpared to my other aspire v nitro (52400 mWh)
    i don’t see a lose of performance my gpu gaming bench it’s the same on youtube video it’s not due to the power supply

    charging take to long , is it normal?
  • xapimxapim ACE Posts: 5,228 Pathfinder
    edited July 2019
    All helios Triton nitro have it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Jhjh6980Jhjh6980 Member Posts: 78 Devotee
    i don’t fing pin hole for bettery.
    bur why i getba 255wh bettery of internet they talk abour 58wh
  • egydiocoelhoegydiocoelho ACE Posts: 54,046 Trailblazer
    Although it is a different template, there should be a button similar to this:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapimxapim ACE Posts: 5,228 Pathfinder
    edited July 2019
    Jhjh6980 said:
    i don’t fing pin hole for bettery.
    bur why i getba 255wh bettery of internet they talk abour 58wh
    Jhjh6980 Just be careful if youre replacing your battery it has to be the same as you have now check the part number and get one with the same number u cant just go online and buy anything similar it has to match


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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