How to Enable OPTANE MEMORY M10 16GB on (acer E5-576-37NL)

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Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Like an adapter that might've  been on another PCIe socket. Jack E/NJ

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    no brother I have just extend its ram 
  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    wait i'll send you the picture of my hardware
  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    This is what I have right now
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    When did the optane acceleration stop working? Jack E/NJ

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    after changing OS
  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    I change win 10 home single to win 10 pro 64 bit fully updated
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    I'm not sure what fully updated means since the generic Win10Pro has different system files than ACER-specific Win10HP and might not react the same way with the ACER-specific device drivers . Bottom line is that the Intel tool suggests a possible issue between the network interface and an unspecified device that is not working correctly. I suggest trying DriverBooster or similar freeware driver update tools to see if there might be a driver issue with WinPro that's causing this. Jack E/NJ

    https://www.iobit.com/en/driver-booster.php

    https://www.lifewire.com/free-driver-updater-tools-2619206 

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    ok Let's see if its work
     
  • Should optane memory not be recognized here?

    If it is not recognized, apart from the tips of colleague Jacke, have you tried disconnecting and reconnecting the optane memory?
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  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    >>>Should optane memory not be recognized here?>>>

    Sometimes no. Like raided drives sometimes show as a single drive. Jack E/NJ

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    bro just tell me what should i do now man tomorrow i have a presentation but the problem is not fixed yet 
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Did you try the DriverBooster tools yet? Jack E/NJ

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    ya i did but its update or upgrade only installed once 

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    ya bro you are right it has to show there but its not 

    it showing optane in my friend bios

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    now we got a new prob to face
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Do you have any non-MS scanners loading at boot time? Jack E/NJ

    Jack E/NJ

  • BlackD3V1L
    BlackD3V1L Member Posts: 20 Troubleshooter
    no i don't think so

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    From what I can tell from the Intel tool output, the optane drivers seem to be loading OK but the PCIe network card is reporting some errors due to an unspecified device that is not functioning. I'm guessing the unspecified device is the optane card itself. Please remove the optane card and run the SSU tool again to see if the errors go away in the output file. Jack E/NJ

    Jack E/NJ