Acer Aspire E1-572 - i cannot download digital photos to my laptop

BigHoosty
BigHoosty Member Posts: 5 New User
edited September 2023 in 2019 Archives
i cannot download digital photos to my laptop

Answers

  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Download from what? The internet? A camera? A phone? A printer? Via BlueTooth? Via wifi? Jack E/NJ

    Jack E/NJ

  • BigHoosty
    BigHoosty Member Posts: 5 New User
    JackE its from a camera, from the card that was in the camera
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @BigHoosty

    What happens exactly when you try to download the photos from camera to your computer? Does it give any error message? If so, please share the error message. Also let us know the procedure, how you are trying to save the photos from camera to your computer. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • BigHoosty
    BigHoosty Member Posts: 5 New User
    all I did before was insert the card, it would then let me save them; now when I put the card in nothing happens
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    BigHoosty said:
    all I did before was insert the card, it would then let me save them; now when I put the card in nothing happens
    My understanding is that you remove the memory card from camera and connect it to the card reader slot in Acer computer. Usually the computer recognizes SD card. However, this time computer does nothing when card is inserted. AM I RIGHT? If yes...please let me know the exact model # of your Acer computer. Also let me know the memory card type & capacity. 

    Did you try removing the SD card and inserting again in to laptop? 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • BigHoosty
    BigHoosty Member Posts: 5 New User
    E1-572; tried re-inserting card, nothing happens; card has been used before; its an Ultra 64 gb
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    BigHoosty said:
    E1-572; tried re-inserting card, nothing happens; card has been used before; its an Ultra 64 gb
    Thanks for the information. It confirmed that SD card is not detected by the computer. There are many reasons why SD card is not detected on Windows 10. Never hesitate to restart your computer. Most of the time, it settled question. As for unsolved situation, six solutions are provided below to work out the trouble of (micro) SD card not showing up on Windows 10.

    1. Try SD Card on Another Device

    Sometimes it is the computer interface that breaks, rather than SD card. In this case, just connect your SD card to another computer or Android phone. Alternatively, try another SD card to check the interface. There is no shortcut if you want to test the SD card not recognized or working on Windows 10.

    2. Check SD Card in Disk Management

    If your SD card doesn’t show up in Windows 10 File System, but in Disk Management, check whether there is a drive letter for the card. Follow the steps below to add a drive letter:

    • Step 1. Right click “My Computer” and select “Disk Management”.
    • Step 2. In Disk Management, your SD card will appear as a removable disk. Check if it has a drive letter like D or E.
    • Step 3. If not, right click the SD card and select “Change Drive Letter and Paths”.
    • Step 4. Click “Add” and select a drive letter, then click “OK”. Your SD card would be working in File System along with local disks.

    Check SD Card in Disk Management

    3. Remove SD Card Write Protection

    There is a knowledge point that write protected SD card will not be displayed on other devices, except the original one. So if you did lock your SD card before, the first thing is to remove write protection from SD card. Check the lock switch beside the card or use disk utility. It can also fix SD card not showing up on Windows 10.

    4. Reinstall/Update SD Card Driver

    When you update Windows 10, it will automatically renew all device drivers. But if you still have problem with a device, it is still well worth a try to update or reinstall the driver. Here’s how to update/reinstall driver to repair (micro) SD card not detected on Windows 10:

    • Step 1. Click “Start” and enter “Device Manager”. Select it from the results.
    • Step 2. Find your SD card and right click it, then select “Update Driver”.
    • Step 3. Select “Search automatically for updated drive software”. If there is no new driver, try to look for one on the manufacturer’s website and follow the installation wizard.
    • Step 4. If it doesn’t work to update driver, just right click the device and select “Uninstall”. Then restart your computer, and Windows will reinstall the driver by itself.

    5. Enable SD Card Reader

    Disabled SD card will not show up on Windows 10. The steps to enable this function are the same as above. First find your SD card in “Device Manager” and right click it. If it shows “Disable Device”, then you have already enabled SD card reader and there is no need to do anything. If not, just select the option “Enable Device”. Then Windows 10 could detect your SD card normally.

    6. Run Hardware and Device Troubleshooter

    Troubleshooter is a built-in repair tool in Windows 10. It helps to fix common computer problems. You can also use it to solve (micro) SD card not detected on Windows 10 problem.

    • Step 1. Click “Settings”> “Update & security”> “Troubleshooter”.
    • Step 2. Select “Hardware and Devices”, then click “Run the troubleshooter”. After detecting the problem, the troubleshooter will fix it automatically.

    Run Hardware and Device Troubleshooter

     :) If you think I've answered your question, please hit the Accept Answer:)

  • BigHoosty
    BigHoosty Member Posts: 5 New User
    thanks; I will work through your advice and I will let you know how it goes, cheers
  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Before doing a lot of troubleshooting, you might simply want to open FileExplorer to see if you can find the SD card there. It should probably be listed as D, E, F or G drive. Jack E/NJ

    Jack E/NJ