Help! My Acer Nitro 5 AN515-52 CPU heating to temps over 90C when playing medium-high demand games!

Le0ndar
Le0ndar Member Posts: 28 Troubleshooter
edited December 2023 in 2020 Archives
I recently bought an Acer Nitro 5 and the CPU temps reach `95C when playing SWBF 2 in Medium settings, and other AAA games like Dragon Age Inquisition, Mass Effect Andromeda, in High settings.

Should I consider a thermal repaste or servicing the laptop?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can try undervolting the CPU with throttlestop. If that doesn't reduce the average CPU temps below 85C, then you can try lifting the laptop a bit higher on the hard surface(using books for example) or using a cooling pad. If you don't want to bother with cooling pads, then you have to repaste the CPU with a high quality thermal paste(recommened if you live in the US'because doesn't void warranty and are confident enough to disassemble the laptop) or send it to Acer(recommened if you are not in the US, because repasting it yourself will void the warranty).
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Jack22
    Jack22 ACE Posts: 4,092 Pathfinder
    @Le0ndar
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The CPU reaching 98C means that it is thermal throttling or in other words it slowing down, which isn't normal. It is recommended that the average CPU temperature doesn't go higher than 85C.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Ayonhi5
    Ayonhi5 Member Posts: 37 Troubleshooter
    had the same issue , unfortunately the problem is with your air vents at the back . go to you service center and you ll find a layer of dust clogging the vents . that causes increase in thermals and thermal throttling of the cpu . make sure to always use you laptop keeping it on a hard surface which is free from dust . :)
  • Le0ndar
    Le0ndar Member Posts: 28 Troubleshooter
    edited January 2019
    Ayonhi5 said:
    had the same issue , unfortunately the problem is with your air vents at the back . go to you service center and you ll find a layer of dust clogging the vents . that causes increase in thermals and thermal throttling of the cpu . make sure to always use you laptop keeping it on a hard surface which is free from dust . :)


     Saw your comment and cleared the clutter at the back of the laptop. This could be the issue, will visit the nearest Acer service center, living with my dad presently so will take a while.
  • Imamhk
    Imamhk Member Posts: 1 New User
    Try to turn off intel turbo boost. Google for tutorial
  • ARA3601
    ARA3601 Member Posts: 9

    Tinkerer
    @LeOndar Is you laptop still over heating?. Has it affected your laptop's life or can it withstand temp like 90-95°c??
  • Le0ndar
    Le0ndar Member Posts: 28 Troubleshooter
    ARA3601 said:
    @LeOndar Is you laptop still over heating?. Has it affected your laptop's life or can it withstand temp like 90-95°c??
    I recently dropped some juice on the laptop and it has gotten worse. Earlier, it would stay stable at `80c with undervolting . Will visit service center and get back to you.
  • layne17
    layne17 Member Posts: 4 New User
    Jack22 said:
    @Le0ndar
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

    Click on 'Yes' if the comment answers your question!
    That's a big lie, you'll end up damaging your software. Don't fool others

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