Acer predator 300 G3-571 fans broken !

shadad
shadad Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives
Hi every one,

i did a mistake recently and blow air inside the laptop to remove the dust and it seems one of both the FAN blades been broken :'( . i was shocked to know it was plastic! am looking for the part NO for booth of them.

anyone knows a link on Amazon selling these fans? i want to replace both. please help me :'(

Best Answers

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,591 Trailblazer
    Answer ✓
    Hi,
    Part number for plastic fan: 23.Q2CN2.001
    Part number for metal fan:  23.Q2CN2.002
    I couldn't find them in Amazon but posting a retailer link. If you contact Acer Support centre in your country, they may be able to provide partner retailer details near you.
    http://www.mk-electronic.de/eng/items/show/23.Q2CN2.001
    http://www.mk-electronic.de/eng/items/show/23.Q2CN2.002
    http://www.acer.com/worldwide/support/
  • shadad
    shadad Member Posts: 8

    Tinkerer

    Hi,
    Part number for plastic fan: 23.Q2CN2.001
    Part number for metal fan:  23.Q2CN2.002
    I couldn't find them in Amazon but posting a retailer link. If you contact Acer Support centre in your country, they may be able to provide partner retailer details near you.
    http://www.mk-electronic.de/eng/items/show/23.Q2CN2.001
    http://www.mk-electronic.de/eng/items/show/23.Q2CN2.002
    http://www.acer.com/worldwide/support/
    thanks.
    however, i have a question! i have 2 fans on the laptop one for the GPU and the other one for the CPU. are identical? i mean i can order 2 and booth will fit?
    one more thing, the local dealer here says he dont have it. ***** :(.
  • brummyfan2
    brummyfan2 ACE Posts: 28,591 Trailblazer
    Answer ✓
    Hi,
    You are welcome, they look identical, so get two fans, as for the availability, you have to look for them online or get help from local Acer Support centre, try different times because some customer service personnel are more helpful than others.

  • shadad
    shadad Member Posts: 8

    Tinkerer

    Hi,
    You are welcome, they look identical, so get two fans, as for the availability, you have to look for them online or get help from local Acer Support centre, try different times because some customer service personnel are more helpful than others.

    You Kick *****! you are replying even better than the Customer service itself! B)
    one last question i promises :D. is it enough for me to unscrew the 4 bolts and replace the fans or do i have to remove the heat sink - pipes - with them. i really i hope that these 4 bolts on your screenshot above will be enough.

    waiting your reply and thanks million.
  • brummyfan2
    brummyfan2 ACE Posts: 28,591 Trailblazer
    It looks like you may have to take off the heatsink as well, it's good in a way because you can repaste the CPU &GPU as well, you may get away without removing the heatsink, if you find a tape at where the fan attached to the heatsink, just peel off the tape and remove the fan, on the other hand, if it's like the one in the video, you have to take off the heatsink as well. Video is for another model but it will be useful for comparison.
    https://www.youtube.com/watch?v=Ph2ibK79zd8&t=420s

  • shadad
    shadad Member Posts: 8

    Tinkerer

    It looks like you may have to take off the heatsink as well, it's good in a way because you can repaste the CPU &GPU as well, you may get away without removing the heatsink, if you find a tape at where the fan attached to the heatsink, just peel off the tape and remove the fan, on the other hand, if it's like the one in the video, you have to take off the heatsink as well. Video is for another model but it will be useful for comparison.
    https://www.youtube.com/watch?v=Ph2ibK79zd8&t=420s

    Hi there :)

    OK. after lot of search i found that the Fans i have is attach to each other according to the site Laptopmedia here . i cant remove one only. booth need to be replaced. so, i toke that laptop to the current customer sercive on my country and they said "we dont have this model yet here, however, we will fix it for you...". i got an email on the next day state the they ordered the fans for me and the named that part by  " THERMAL MODULE.DIS.W/METAL_FAN*2.1060 ".

    Its Ok. i wanted to change the keyboard it self so i guess let them change it. one more thing, this Predator 300 G3 571 has the fans of type "Aero Blade 3D" and its produced on 2016. its very good and got the same blades as the new one that produced on 2017. source of this Info is Notebookpreview.

    I will ask them to provide me the original replaced parts and i will look if there is part NO on it. i will post the update here.

  • shadad
    shadad Member Posts: 8

    Tinkerer

    ** update!!!

    So, i received the laptop and the old spare parts. the old one has no code on it at all except some QR code which i search about and found nothing. they replaced the whole unit which is Both fans and the thermal pipes ( am sure the fans can be only replaced ! anwyay .. ). I couldnt get the PART NO for these as even the original not have any numbers on it.

    thanks for all
  • karlos_tapia
    karlos_tapia Member Posts: 10

    Tinkerer

    Okay... I am trying to understand this correctly... I have the Helios 300 2017 model with the plastic fans. Are you saying that I could get the metal fans and they would fit my model? I am asking because it seems my current fans seem to be slowly dying.
  • SparkyPoo
    SparkyPoo Member Posts: 2 New User
    I wakarlos_tapia said:
    Okay... I am trying to understand this correctly... I have the Helios 300 2017 model with the plastic fans. Are you saying that I could get the metal fans and they would fit my model? I am asking because it seems my current fans seem to be slowly dying.
    I wanna know as well, my CPU fan suddenly died. I need to replace it asap but have like 0 experience with these things. 
  • Mraj2108
    Mraj2108 Member Posts: 8

    Tinkerer

    shadad said:
    Hi every one,

    i did a mistake recently and blow air inside the laptop to remove the dust and it seems one of both the FAN blades been broken :'( . i was shocked to know it was plastic! am looking for the part NO for booth of them.

    anyone knows a link on Amazon selling these fans? i want to replace both. please help me :'(

    shadad said:
    Hi every one,

    i did a mistake recently and blow air inside the laptop to remove the dust and it seems one of both the FAN blades been broken :'( . i was shocked to know it was plastic! am looking for the part NO for booth of them.

    anyone knows a link on Amazon selling these fans? i want to replace both. please help me :'(
    Where are you from bro


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    10000informatica hi if youre an acer parts partner you have to contact the staff in order to make any kind of advertising otherwise advertising its not allowed its considered spam/abuse according to the ACUA


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/