Headset mic not working.AN515-54-51M5

sheudo
sheudo Member Posts: 4 New User
edited January 2021 in Nitro Gaming
I got a new laptop and when I plug in my steel series headset, the mic doesn't work.  I have a second headset and still no mic.  It asked me what I'm plugging in and I select headset, but still no mic.  Please help.  TIA

Acer - Gaming Laptop - Intel Core i5 - 8GB Memory - NVIDIA GeForce GTX 1650 - 1TB Hard Drive + 128GB Solid State Drive - Obs Black

Model:AN515-54-51M5
SKU:6344387

Answers

  • Hello! Have you tried selecting the microphone here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • sheudo
    sheudo Member Posts: 4 New User
    I appreciate you trying to help, but my system doesn't look like that.  I can find my internal speakers, but it doesn't give me the option of headphone.
  • Are you trying to connect a microphone through bluetooth or p2 port? In the control panel, is there this option?

    If there is, the black icon will only be activated when you connect the headset to port p2! then the options will appear!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • jean1985
    jean1985 Member Posts: 2 New User
    Hi i have same problem i watched many videos but nothing works let me know if you ever fix that 
  • Kirpich158
    Kirpich158 Member Posts: 6

    Tinkerer

    Hello! Have you tried selecting the microphone here?

    U are GOD dude. Thank you so much, my Windows thught that my headset is just a headphone, omg, I already reinstalled all sound driver from begining and a lot of same things, but only you helped me, thx ^^
  • Glad I could help you @Kirpich158
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aborabaa
    Aborabaa Member Posts: 1 New User
    Opening RAVCpl64 and selecting Headset worked for me 
  • Ondy
    Ondy Member Posts: 5

    Tinkerer

    U ARE LEGEND.. IT TOOK ME LIKE 4 MONTHS TO FIND OUT!!!