acer one 10 won't turn on (red/blue blinking light?)

thirtyodd
thirtyodd Member Posts: 2 New User
edited November 2023 in 2019 Archives

I have an acer one 10, about three months or so old. I left it unplugged and unused for a few days, then went to charge it back up-- when I returned to it a few hours later, the normally red charging indication light is now flashing red and blue. There's nothing in the manual about a red/blue flashing indicator.

 

I've searched all over for the problem and have come across the "hold power button" and "hold power button and volume up (or down) together" tricks but nothing seems to work. I've tried it with and without the keyboard attached, even. Nothing.

 

In the past I've been able to fire it up with no problems after letting the charge run down, all I had to do was let it charge for a bit and it would come on with no problems. The flashing blue/red light is a mystery.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We recommend you contact Acer repair center in your region, as you tried to do a hard reset by holding down the power button and the volume down button and that did not fix the issue.

     

    Blue light and Red light feature:

    Blue Greater Than 30% Charge Remaining
    Amber Between 10% and 30% Charge Remaining
    Red Less than 10% Charge Remaining

     

    http://www.acer.com/worldwide/

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • thirtyodd
    thirtyodd Member Posts: 2 New User
    I have already taken it to a geek squad tech, who could not get it to work. A replacement tablet suffered the same issue two days later. I returned it for a full refund. Not worth the hassle.
  • Spidermeld
    Spidermeld Member Posts: 1 New User
    I am having a similar issue. Laptop was bought from The Source a while ago and is now out of warranty.
  • commacausey
    commacausey Member Posts: 1 New User
    You will need to reset the CMOS, (the battery on the motherboard). There should be a small access hole on the bottom of the computer. You will need something long and thin, like a straightened paperclip. put the paperclip in the hole until it touches, and press lightly...hold it for about 10-15 seconds. That will reset the MB and you should be able to charge and/or turn computer on.
  • FLOCA
    FLOCA Member Posts: 2 New User
    HELLO , MY ACER H5383BD PROJECTOR IS FLASHING RED  AND IT DOESNT WORK ANYMORE CAN SOMEBODY HELP ? ?
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon

    Hi thirtyodd , If the charger is flashing red and blue there can be 3 reasons. Either there is a loose connection , or the charger is not able to take in the right voltage or the battery is not able to get charge. Please check first if the charging port is fine and charger is connected tightly in it. If that is fine. I request you to check with another similar charger if you have one. If the same issue persists then its a computer hardware issue. Please contact acer customer support for further assistance.



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  • Peteris
    Peteris Member Posts: 10 New User
    edited April 2019
    Labdien, mana tablete neieslēdzas, kad uzlādē, tad sarkanā gaisma ieslēdzas un izslēdzas visu laiku.Tablet model is Acer Iconia Tab 10

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