ACER SWITCH 12 - not turning on, Amber light is on, with or w/o charger in - Acer SA5-271

edluedlu5
edluedlu5 Member Posts: 9

Tinkerer

edited November 2023 in 2019 Archives
Hi.
I worked afternoon on my Acer SA12, everything good, then packed in the bag, and now 2 hrs later won't turn on. Amber light in the power button is ON. That light usually would be ON, only when charging, now it is ON, with adapter in or w/o adapter - the amber light is ON.
I tried to hold the power button for 30 sec nothing. Tried with adapter nothing. Tried w/o adapter nothing.
Any help?

Best Answer

  • edluedlu5
    edluedlu5 Member Posts: 9

    Tinkerer

    edited April 2019 Answer ✓
    guys I am back with a good news. Acer SA12 started.
    I used a usb hub, connected 1 LED light strip something like this (https://www.aliexpress.com/item/35CM-LED-USB-Light-Rigid-Bar-Light-Strip-Light-60-LEDs-Desk-Lamp-Reading-Night-Light/32799426718.html)

    It did not make a dent.

    Added two external USB drives. After 2-3 hrs not much.

    Then I had to add  a second usb light (old light), stripped USB cable, connected power to the light, and that helped after 2 hrs it drained the battery. 

    When there was no amber light in power button, tried two more time to power cycle two (just to be sure it is dead). Nothing.

    Hooked up the power adapter - Darn ACER in the screen.

    Thanks guys for your help.

    What I learn the most important: In this day and age, where laptops have integrated batteries, if you run out of options, and there is no reset button, use something in USB to drain the ***** battery.


Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited April 2019
    What is the exact model of notebook? Example sw5-271! Have you tried resetting the internal battery?
    https://youtu.be/NfhgnxUJoZo

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • edluedlu5
    edluedlu5 Member Posts: 9

    Tinkerer

    Hi
    model number is SA5-271, I don’t think there is a battery reset. Hope someone can show me how to reset.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • edluedlu5
    edluedlu5 Member Posts: 9

    Tinkerer

    ok, I tried both those options w and w/o keyboard. Nothing happens. The amber light is still ON. There is a USB 3.0 port, I connected an external HDD, and it started to spin it (hope it is doing backup :) you never know, maybe I am at least lucky on that. The other port is USB C, however, that one is not providing power to spin External HDD.
    So I am thinking towards these steps:
    • use use External HDD to drain the battery to zero, no more amber light, maybe it will reset itself.
    • use a USB 3.0 to HDMI adapter (since I know usb 3.0 works, at least provides power) to see if maybe display is gone, connect to external monitor, backup data
    If it is display (LCD), then at least if I can backup data, that would be good enough at this point.

    After that, honestly I don't have any other option.

    Any idea would be much appreciated.

  • edluedlu5
    edluedlu5 Member Posts: 9

    Tinkerer

    edited April 2019 Answer ✓
    guys I am back with a good news. Acer SA12 started.
    I used a usb hub, connected 1 LED light strip something like this (https://www.aliexpress.com/item/35CM-LED-USB-Light-Rigid-Bar-Light-Strip-Light-60-LEDs-Desk-Lamp-Reading-Night-Light/32799426718.html)

    It did not make a dent.

    Added two external USB drives. After 2-3 hrs not much.

    Then I had to add  a second usb light (old light), stripped USB cable, connected power to the light, and that helped after 2 hrs it drained the battery. 

    When there was no amber light in power button, tried two more time to power cycle two (just to be sure it is dead). Nothing.

    Hooked up the power adapter - Darn ACER in the screen.

    Thanks guys for your help.

    What I learn the most important: In this day and age, where laptops have integrated batteries, if you run out of options, and there is no reset button, use something in USB to drain the ***** battery.


  • Great my friend!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,984 Trailblazer
    That's great! I love out of the box thinking. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Je ne sais pas combien de temps dure la batterie. Avez-vous essayé le conseil de cet utilisateur en utilisant une ampoule pour décharger complètement la batterie?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)