Problems with the windows button

havcko
havcko Member Posts: 4 New User
edited November 2023 in 2019 Archives
I have a problem with the windows button, and it turns out that when typed, this works as the play / pause button for the music. Someone who knows how to solve it?

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @havcko    

    1. Launch Task manager

       Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager.

    2. Run a new Windows task

      When the Task manager window open, click the More details option to expand it, then select Run new task from the File menu.

    3. Run Windows PowerShell

       When the Run new task dialog box opens, type powershell, tick the box for Create this task with administrative privileges and click OK.

    4. Run the System File Checker

           Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of them indicates a problem.

        In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.

     :) If you think I've answered your question, please hit the Accept Answer:)

  • havcko
    havcko Member Posts: 4 New User
    Balatekie said:
    Hi!!

    @havcko    

    1. Launch Task manager

       Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager.

    2. Run a new Windows task

      When the Task manager window open, click the More details option to expand it, then select Run new task from the File menu.

    3. Run Windows PowerShell

       When the Run new task dialog box opens, type powershell, tick the box for Create this task with administrative privileges and click OK.

    4. Run the System File Checker

           Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of them indicates a problem.

        In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.

    I did all the procedures and even then it was not solved. Now that I realize, the menu button also pauses me and plays the music. I have a nitro 5
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!

    @havcko  

    Sorry to know that the issue persists. As a work around, please try performing "PC Refresh". 

    To refresh your PC

    1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
      (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
    2. Tap or click Update and recovery, and then tap or click Recovery.
    3. Under Refresh your PC without affecting your files, tap or click Get started.
    4. Follow the instructions on the screen.
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Wastelandse
    Wastelandse Member Posts: 6

    Tinkerer
    Look at settings in Nitro Sense (if installed), the "Windows button". If this option disabled, Win button didn't work as usual
  • havcko
    havcko Member Posts: 4 New User
    Balatekie said:
    Hi!

    @havcko  

    Sorry to know that the issue persists. As a work around, please try performing "PC Refresh". 

    To refresh your PC

    1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
      (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
    2. Tap or click Update and recovery, and then tap or click Recovery.
    3. Under Refresh your PC without affecting your files, tap or click Get started.
    4. Follow the instructions on the screen.
    This procedure corresponds to windows 8, my laptop has windows 10
  • havcko
    havcko Member Posts: 4 New User
    Wastelandse said:
    Look at settings in Nitro Sense (if installed), the "Windows button". If this option disabled, Win button didn't work as usual
    Friend thank you very much, I managed to solve it, but my nitro 5 is from the year 2017, which does not have the nitro sense software, so try the predated sense software, and manage to solve it. Thank you very much everyone ♥

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