So, this isn't my problem, but rather a family member's, who is currently abroad. They had bought an Acer Nitro N50-600-UR15 from a retail store nearest them as a replacement for another PC that had gone down for another problem that wasn't their doing, but rather a result of the PC being rather ancient. They upgraded around December of last year- but over the last week or so, had begun encountering some issues.
About 4 days ago, their Nitro began crashing to a hard power off, and upon a reboot, were greeted with a BSOD. I believe they were able to ignore this for the time being and use the computer- up until last night, when it BSOD'd, then lost video. I gave them the steps to do a power flush, and it restored video just fine upon reboot afterwards, as the PC was receiving proper power- I just suspected it was a caching problem. Now, it won't go past POST. The first time it tried to boot after the power flush, it mentioned recompiling the cache, but now it just refuses to boot into Windows, only giving the Windows 10 loading dots before staying black, giving no indication anything is running except for the fans in the case being audible.
I suspect faulty ram- I can't be sure, and I certainly can't find a single documentation on what the singular beep means to an Acer Nitro's mobo- but from knowledge of other OEMs, it usually indicates a memory problem. Can anyone help, or give some insight on what the POST beep indicates in this case, or what steps should be taken next? I've planned to have them attempt to reseat the RAM module first thing tomorrow, as it's the middle of the night where they are- and if that doesn't work, possibly taking it back to the shop they bought it from, and seeing if they can swap the ram.
Any responses are appreciated in advance!
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I shall have them check and get back to me as soon as they can, though. Thank you so much for the reply!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Tinkerer