Recovery discs missing... Acer AM3900

Lasseman67
Lasseman67 Member Posts: 8 New User
edited April 2019 in Desktops & Servers
Hello communityn. I'm having problems to recover an old Acer AM3900 to it's original state. Someone has removed the original 1TB HDD and the recovery discs aswell. With a legal copy of w7/64 Home Premium it is possible to installation and activate it - but Windows update fails imidiately. So My last hope is to get a copy of the recovery discs somewhere and hopefully get "the the on THE road again". Anyone here who's got a copy to share?

Answers

  • what is the error shown in the windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    0x8000fff among others...
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User

    egydiocoelho: Thanks, but i've tried both of them. I have the correct serial-key for this pc, and some fresh, legal copies, of W7/64b/HomePremium aswell. But the installation fails with a brand new hdd. The original one, with recovery partition, is forever lost - together with all recovery discs. That's the reason i've asked for advice here.
  • Have you tried updating drivers before updating windows? I suggest you download the driverbooster program to update the drivers and check if it solves the problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    It isn't that much drivers to update on this system actually: And all of them is downloaded and stored in a USB-drive. I've that much about these kind of "Ready-to-run" pc's from Asus and Acer plus motherboards from, espescially, GigaByte that they stop develop new drivers after about 24 months from manufacturing date - Hp and Lenovo still develop new drivers for pc's that are about 5-10 years old...
    So unfortunately Driverbooster will most probably don't help me. What really could help is copies of the original recovery discs  B)!
  • In this case, you should contact acer technical support in sweden: https://www.acer.com/ac/sv/SE/content/service-contact
    Or you can check here if they ship to sweden: https://store.acer.com/en-us/extended/recovery/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    That's my last possible choise... The best result so far was to use my old lap-top's recovery discs and remove unwanted software... If this isn't work i will have to give Acer Sweden a call, a very expensive phonecall actually - wich probably will end up where i'm now - Here and asking!
  • Why do not you choose to install windows 10?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    Partly an economical question and partly possible hardware incompatibility problems. My lap-top who is newer did have big hardware problems with Windows 10, so with My own stationary pc's. My expererience says that pc's built after 2014 has less hardware issues than pc's built earlier...
  • Just to get that doubt! What happens when you press alt + f10 before the Acer logo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    I'm not sure actually cause i've started with a pc without a harddrive - stolen or just "removed to another pc", don't know - neither did the owner. So there was no point to try that Command actually earlier.

  • I believe these errors may be occurring because of outdated drivers. Try to download this program: https://drp.su/en
    Uncheck these programs:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lasseman67
    Lasseman67 Member Posts: 8 New User
    But with My old recovery discs and a lot of stubbirdness i at last manage to solve it. By removing two folders from "Acer/OEM/Preload/Command" called "AlaunchX" and "AutorunX" in folder "Acer/OEM/Preload/Autorun" i finally stopped Drive Launch by Dritek to stop Windows start-up process...