Acer Aspire ES1-411 - How to fix freeze problem at the time of restart & shut down ???

nahian
nahian Member Posts: 8

Tinkerer

edited September 2023 in 2019 Archives
hi
im using an acer aspire es1-411 laptop
few days ago I have updated bios and reinstalled windows 10
after that my laptop is not restarting or shutting down, its freezing, manually I have to shut down by pressing power button.
also I cant install any drivers.
please help.
 

Answers

  • nahian
    nahian Member Posts: 8

    Tinkerer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited April 2019
    Hello! After updating the bios, it is advisable to press f9 to restore the bios and then f10 to save when you exit. In this way, correct any errors that were present in the previous version!
    On shutdown and reboot, I suggest you download the driverbooster program to update the notebook drivers: https://www.iobit.com/en/driver-booster.php
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • nahian
    nahian Member Posts: 8

    Tinkerer

    @egydiocoelho it didnt work
    still freezing at the time of restart or shut down
  • franny65
    franny65 Member Posts: 1 New User
    I have done nothing it started to freeze and I need to shut it off to reboot otherwise it stops working every 10 minutes I cannot put it on with my 6 numbers anymore got to sign in with Microsoft to get it started for around 10 min mean that I should expect it to freeze soon. I don't know why then it updates and  again updates none stop even if I put to do it between 10 pm and 5 am.
  • Have you tried updating drivers on intel and nvidia websites?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • nahian
    nahian Member Posts: 8

    Tinkerer

    franny65 dijo:
    I have done nothing it started to freeze and I need to shut it off to reboot otherwise it stops working every 10 minutes I cannot put it on with my 6 numbers anymore got to sign in with Microsoft to get it started for around 10 min mean that I should expect it to freeze soon. I don't know why then it updates and  again updates none stop even if I put to do it between 10 pm and 5 am.
    Stop update or let it finish
    PC gets slower while updating
    but my problem is different :anguished: 
  • nahian
    nahian Member Posts: 8

    Tinkerer

    Have you tried updating drivers on intel and nvidia websites?
    Forgot to tell
    even I cant install any drivers, its getting freeze :astonished:
  • Have you checked that your notebook is overheating?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • nahian
    nahian Member Posts: 8

    Tinkerer

    Have you checked that your notebook is overheating?
    no its not getting overheat
    in another post I saw that boot in uefi might help
    should I try that ???
  • Have you checked if there are any drivers with problems in the device manager? Have you tried upgrading the drivers with the driverbooster or driverpack?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)