Device won't charge, stuck at 3%
hexa
Member Posts: 7
Tinkerer
Hello,
After I full night of charging, I had come on my device to notice that the battery percentage is at 3%. The device was indeed charging, as the battery indicator light was on and the cord was plugged in properly. When I unplug the device from the charger, the device dies instantly, even though it's at 3%. It also doesn't give me an estimation until done charging in the user panel.
I have had my device plugged in for the entire day and it's still at 3%. I can't try any solutions online, as they require unplugging the device, which I can't do. For the past 2 days, the battery has only been going up to around 86%, but it was still able to charge then.
Thanks for your help in this matter,
Austin
After I full night of charging, I had come on my device to notice that the battery percentage is at 3%. The device was indeed charging, as the battery indicator light was on and the cord was plugged in properly. When I unplug the device from the charger, the device dies instantly, even though it's at 3%. It also doesn't give me an estimation until done charging in the user panel.
I have had my device plugged in for the entire day and it's still at 3%. I can't try any solutions online, as they require unplugging the device, which I can't do. For the past 2 days, the battery has only been going up to around 86%, but it was still able to charge then.
Thanks for your help in this matter,
Austin
0
Answers
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What ACER device do you have? Do you know the model number? Jack E/NJ
Jack E/NJ
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This is an Acer Chromebook 130
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Check the voltage output of the charger plug between the outside and center contacts with a multimeter. Should be about 19volts DC. Also check bottom of laptop for a small battery reset pinhole. Jack E/NJ
Jack E/NJ
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I don't have a multimeter to check. I used the battery reset pinhole yesterday, but that didn't work to resolve the issue.0
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The HomeDepot in Franklin has this multimeter in stock. You can go pick it up today. Jack E/NJ
Jack E/NJ
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Please try the battery troubleshooting steps mentioned in this Link: https://us.answers.acer.com/app/answers/detail/a_id/42977/session/L3RpbWUvMTU1Mzg4OTEzNy9nZW4vMTU1Mzg4OTEzNy9zaWQvZlV5enlXeHJmZ1E5R3dLbTZCSlZJM2ZUVW43Z25TTGJqVzkwOTNpSWtoaUZTeUxOVzFiOTlZQWFvblFqMFRDNzZXSzlPZUp1cGVBRklDOEVxMThRUmIxN0FLcVF1WGUzWUFWaWZMeXVNUWwlN0UxN3RVYTdZUEcyRWclMjElMjE%3Dhexa said:Hello,
After I full night of charging, I had come on my device to notice that the battery percentage is at 3%. The device was indeed charging, as the battery indicator light was on and the cord was plugged in properly. When I unplug the device from the charger, the device dies instantly, even though it's at 3%. It also doesn't give me an estimation until done charging in the user panel.
I have had my device plugged in for the entire day and it's still at 3%. I can't try any solutions online, as they require unplugging the device, which I can't do. For the past 2 days, the battery has only been going up to around 86%, but it was still able to charge then.
Thanks for your help in this matter,
AustinClick on 'Yes' to accept my comment as answer0 -
Click on 'Yes' to accept my comment as answer0
