A315-41G, for all!! who have problems with the drivers on the graphics card

Arys
Arys Member Posts: 4 New User
edited September 2023 in 2019 Archives
From the first purchase of 2 identical laptops Acer, I had problems with a graphic card, more precisely, with drivers for a video card.
Full-screen artifacts, weird spots, green screen.
After I created an incident in those support (Incident: 190306-001151) But Acer decided to do nothing. On my complaint, Acer answered that we don’t see any problems and the drivers are working correctly.

For myself, I found a solution from AMD. 1.Update chipset driver from AMD. 2.Update graphic driver with Processor  from AMD website. 

2. 

What about Acer ..?, You are not working well Acer!
Update the terrible drivers for the video card and chipset on the your site Acer !!
Next time I will avoid Acer products ... for such an attitude towards customers

Best Answer

  • Arys
    Arys Member Posts: 4 New User
    edited March 2019 Answer ✓
    My Problem was solved by AMD company. Thanks AMD.
    My laptop - Aspire 3 - A315-41G-R4KG
    (with AMD Ryzen3 2200U - Vega3, discrete AMD Radeon 535-2gb

Answers

  • Arys
    Arys Member Posts: 4 New User
    edited March 2019 Answer ✓
    My Problem was solved by AMD company. Thanks AMD.
    My laptop - Aspire 3 - A315-41G-R4KG
    (with AMD Ryzen3 2200U - Vega3, discrete AMD Radeon 535-2gb
  • Arys
    Arys Member Posts: 4 New User
    Next time I will avoid Acer products ... for such an attitude towards customers