How can I update my Acer log on ID? The field is protected.

Wmh68
Wmh68 Member Posts: 6 New User

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    What computer do you have?

    What operating system is on the computer?

    Where are you attempting to log on?

    What ID are you attempting to change?

    What field?

  • Wmh68
    Wmh68 Member Posts: 6 New User

    I'm trying to log  onto to the acer website to register my new Acer product (I have previously registered another Acer product). Also, I keep getting emails from Acer sent to my old email address & I am trying to change them to my new email.

    https://account.acer.com/sso/signin/8de5a168f413488c8fe34308c2b22620?so=pcu3v&link=oln4.redirect

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It looks like the Acer ID system is currently experiencing some issues. 

    I'll keep checking it and let you know when it's available again.

  • Wmh68
    Wmh68 Member Posts: 6 New User
    Any update on this please? You're still sending emails to my old email address.
  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon

    Try linking and importing messages from your old email address to your newer email account...not the ideal solution maybe but it will ensure your messages reach you...just a suggestion.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It is not possible to change email addresses in the Acer ID system.

  • Wmh68
    Wmh68 Member Posts: 6 New User
    So how do I stop you sending emails to an incorrect address?
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm curious about what emails you are getting at this address.

     

    Can you please PM me with additional information and a copy of one of the emails?

This discussion has been closed.