my acer aspire e15 laptop shutdown Randomly when i move it from one place to another place ?

Singhrishabh
Singhrishabh Member Posts: 5 New User
edited August 2023 in 2019 Archives
when i use my laptop statically it works very good for a long long period but when i move my laptop it shutdown randomly, I don't understand why, please help...

Answers

  • Jack22
    Jack22 ACE Posts: 4,181 Pathfinder
    @Singhrishabh
    This might happen only when on these possible options given below:

     Faulty AC Adapter

    - Faulty power card

    - Faulty HDD. Potentially a loose connection.

    - Internal cabling loose.

    So i would request you to try changing the power cord and check if still you have issue please call Acer support.

    http://www.acer.com/worldwide/support/


    Click on 'Yes' if the comment answers your question!

    Click on 'Yes' if the comment answers your question!
  • Singhrishabh
    Singhrishabh Member Posts: 5 New User
    But sir i replace my hdd with ssd in acer care center ...i think it may be power card issue..with this issue i am so worried for this...thank you sir to respond on my question
  • Jack22
    Jack22 ACE Posts: 4,181 Pathfinder
    @Singhrishabh
    you welcome. So try to change the power cord

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • What is the exact model of your notebook? Example an515-51-75kz! You may have a problem with the power interrupt button, which may not be pressed correctly. It's a button similar to this:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Singhrishabh
    Singhrishabh Member Posts: 5 New User
    @egydiocoelho  okk sir i try that ...my laptop model is ...

  • OK! Check this button and then put some layers of electrical tape to press it better and test:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)