All apps close automatically when PC sleeps

HieuHuynh307
HieuHuynh307 Member Posts: 8

Tinkerer
edited October 2023 in 2020 Archives
I'm using an Acer swift 3 laptop. When I leave my laptop in sleep mode, all of my opened apps close automatically. I have searched for this problem and found that I need to turn on hybrid sleep mode but I cannot find it in my laptop's control panel. What do I have to do now?

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @HieuHuynh307
    May i have the model number of the unit?
    Click on 'Yes' if the comment answers your question!
  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @HieuHuynh307
    1. Open up Power Options in the Control Panel. In Windows 10 you can get there from right clicking on the start menu and going to Power Options
    2. Click "change plan settings" next to your current power plan
    3. Click "change advanced power settings"
    4. Click the + sign next to "Sleep" 
    5. Click the + sign next to "Allow hybrid sleep" and change setting to "ON"
    6. Click OK
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • HieuHuynh307
    HieuHuynh307 Member Posts: 8

    Tinkerer

    I cannot find "Allow hybrid sleep" in Power Option
  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @HieuHuynh307
    Please try this step and check, whether the apps are still get closed

    1. Press (Windows key + X) and click on “Device Manager”.

    2. Expand “Display Adaptor”.

    3. Right click on the Display Device and select update. Once update is done, restart the computer.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • HieuHuynh307
    HieuHuynh307 Member Posts: 8

    Tinkerer
    @Jack22
    I have just tried your recommended steps but there is still no hybrid sleep mode. It appears that this is not included in my latest Window version. By the way, my laptop was bought a few days ago and this problem has happened ever since.
  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    HieuHuynh307 said:
    @Jack22
    I have just tried your recommended steps but there is still no hybrid sleep mode. It appears that this is not included in my latest Window version. By the way, my laptop was bought a few days ago and this problem has happened ever since.
    The above step i gave to check whether still the apps getting closed when the laptop goes to sleep. So please let me know if still you have the issue . 
    Please provide the model number of your computer

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • quenlinvoss
    quenlinvoss Member Posts: 1 New User
    Hello,
    I can attest to his issues. I just bought an acer predator triton 500 and it has been forcing my apps closed so when I come back from it going to sleep my apps are closed. Such as windows word, excel, my browsers, etc. When i try your steps i get to the end and i don’t have the allow hybrid sleep option. 

    Edit: Have updated drivers just to cover bases and problem persists. 

    model: predator PT515-51
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Try here instead:

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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