Hello everyone! I hope you're all doing well.
So...I'm completely new to this entire community and all, but I hope I'll be able to get some good advice from here.
Anyways. About 5 days ago I bought a new laptop since my old one was starting to get fall apart and didn't really fit my purposes anymore. I bought an Acer Aspire 7 A717-72G for about 900€ and it delivered really quick and came last friday.
So...Everything was working fine with the device and all, until Saturday evening when I used the laptop for a couple hours, I managed to get the battery down to 27%, and since it was getting late, I went to plug it in. It was still working normally at this point but maybe knowing what I did before will help resolve my issue.
Anyhow, I opened a new tab in my browser to access my Office account, since I wanted to Sign in my work I did the entire evening to Teams. So, when I opened Teams online it just loaded for a couple seconds and then....
the computer completely froze.
I tried everything in order to unfreeze it but nothing worked. Even the system time was frozen and Ctrl+Alt+Delete didn't work as well, so I held the power button until it turned off.
I then turned it on again, but it didn't work. The keyboard was lit, and the system played the typical "Bleep" sound when I plugged it out. But there was nothing on the screen.
So, after some research I decided to plug it out and press the battery reset button. I then let it sit over night.
The next day, which is today, I tried turning the thing on again, and it actually worked! However the Acer symbol showed but then for a second it flashed "Installing System Update" and went black. The screen shortly after lit up again, and displayed the same message along with the Logo.
Then, the system's fans suddenly went FULL POWER without any warning as it "installed the update". After a few minutes it was over. The device turned off, then back on, probably off once more and then on again.
And surprisingly...everything was working completely normal again.
Same CPU usage,
Same RAM usage.
It works perfectly fine again.
Thing is...the laptop is only 2 days old...Is something like that supposed to happen so early? I know I could just forget about all this and live on with the laptop, but I can replace iit until the 20th of February. Do you think I should replace it just to be safe that I don't have malfunctioning device or should I just leave it like thst?
I look forward to reading all your answers!
