dolby audio x2 windows app missing? acer nitro 5 an515-51

mehradzf
mehradzf Member Posts: 18 Troubleshooter
edited October 2022 in Nitro Gaming
i recently reset my acer nitro 5 an515-51 and dolby audio x2 app is missing. pls help me

[Edited the thread to add model name to the title]

Best Answer

  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Answer ✓
    Hi @mehradzf

    To resolve your issue, download the Audio Driver from the following link:
    https://www.acer.com/ac/en/IN/content/support-product/7312?b=1

    After this, extract the .zip file and open the DAX2 folder and then x64 folder. Install the .exe file which will install the Dolby Audio for Acer Nitro 5.

    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/

Answers

  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Answer ✓
    Hi @mehradzf

    To resolve your issue, download the Audio Driver from the following link:
    https://www.acer.com/ac/en/IN/content/support-product/7312?b=1

    After this, extract the .zip file and open the DAX2 folder and then x64 folder. Install the .exe file which will install the Dolby Audio for Acer Nitro 5.

    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • jefferson0601
    jefferson0601 Member Posts: 3 New User
    edited January 2019
    Hi @MaxGamer i have the same problem. My laptop's model is also the same AN515-51. The picture shown below is what happen after i download the driver and installed it. Hope you can help me. Thanks!

  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Hi @jefferson0601

    First of all, the error message indicates that the Realtek driver is not installed. Download it, and then extract the .zip file. Run setup.exe and when you finish installing the audio driver, go to DAX2 folder, then x64 and install Dolby. 
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • bigloute02
    bigloute02 Member Posts: 6

    Tinkerer

    Merci beaucoup je vous adore grâce a vous j'ai pu réinstaller dolby audio après avoir réinitialisé mon acer nitro 5 an 515 merci beaucoup grâce a vous j'ai retrouvé ma qualité de son au top. Encore un grand merci je vous aime <3<3
  • Næmesis
    Næmesis Member Posts: 2 New User

    The link doesn't work anymore and i'm unable to find dolby audio on dolby website, the microsoft store is full of errors, i had to reboot my pc yesterday and i lost dolby audio is there anything i can do to get it back ? also i looked in the acer drivers and it is nowhere to be found

  • Næmesis
    Næmesis Member Posts: 2 New User

    I use an acer predator